Samuel Ridgway

• Assisted individuals referred by professional consultants with health conditions to engage in physical activity and improve mental wellbeing.
• Facilitated fitness training sessions tailored to client needs.
• Developed exercise programmes suitable for varying fitness levels.
• Supported clients in establishing specific fitness objectives.
• Designed exercise plans aimed at weight loss goals.
• Provided ongoing support to foster motivation and strengthen client relationships.
• Recognised strengths of clients to adapt fitness routines accordingly.
• Encouraged participation in group workouts and fitness activities.

• Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
• Ensured clients stayed safe throughout fitness workouts by closely monitoring individuals throughout classes.
• Assisted in planning and developing new fitness programmes, making suggestions based on fitness trends and member requests.
• Collaborated with management and staff to preserve functionality of gym.
• Briefed clients regarding progress and development to meet target fitness goals.
• Used proactive problem-solving skills to resolve issues quickly and effectively, minimising operational disruption.
• Coordinated daily activity using exceptional organisation and planning abilities for smooth-running business operations.
• Held regular briefings with team members, motivating staff to achieve exceptional results for customers.
• Helped clients reach personal goals by planning exercise routines, designed for body type and ideal weight loss target.
• Assisted clients in achieving dietary goals by providing diet recommendations and nutritional guidelines.
• Created and led custom and group fitness sessions.
• Implemented strategies to provide health education, wellness and fitness optimisation to clients.
• Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
• Coached and mentored junior staff, developing confidence and competence for improved service delivery.

Developed and trained clients to achieve fitness goals through structured sessions.

Conducted fitness classes for children and provided consultations for new members.

Maintained high standards on the gym floor and assisted members throughout the club.

• Instructed individuals during exercise activities including strength training and stretching.
• Planned personalised fitness and nutrition plans to support clients in weight loss and cardiovascular improvement.
• Created tailored workout routines based on member fitness levels.
• Assisted clients in achieving dietary goals with diet recommendations and nutritional guidelines.
• Led custom and group fitness sessions effectively.

• Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Interfaced with customers, determined needs, provided recommendations and up-sold services.
• Liaised with customers to determine needs and provide recommendations.
• Handled credit and debit card payment processing to complete purchasing experience.
• Shared comprehensive brand and product knowledge to maximise sales.
• Secured new clients through targeted prospecting and networking.
• Prepared quotes with accurate and competitive pricing to drive conversion.
• Demonstrated products to show potential buyers benefits and advantages and encourage purchases.