Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Languages
Hobbies and Interests
Timeline
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Samuel Mathers

Samuel Mathers

Sandbach,Cheshire East

Summary

I am a driven student equipped with resourceful approach to problem-solving. I leverage proactive communication to address challenges and enjoy work with peers to more efficiently work towards shared goals. I have a methodical, customer faced approach to work and enjoy a challenge. From previous work experience, I have learnt to enjoy interacting with customers and have developed customer service skills from nearly a year working in customer orientated industries.



Overview

2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Leisure assistant

Everybody Health and Leisure
Holmes Chapel, Cheshire East
12.2023 - Current
  • Ensured customer satisfaction by managing complaints efficiently.
  • Assisted in organising leisure events for community engagement.
  • Improved safety standards with regular equipment checks and maintenance.
  • Work effectively with colleagues to setup and meet deadlines
  • Worked with team members to meet all diverse customer needs and provide safe and welcoming environment.
  • Carried out cleaning duties to meet hygiene and cleanliness standards throughout venue.
  • Provided key information to guests upon arrival, outlining location and use of locker rooms, lounge areas and hospitality stations.

Restaurant waiter

Don Alberto
Holmes Chapel, Cheshire East
02.2023 - 12.2023
  • Ensured cleanliness and organisation of assigned tables for a comfortable environment.
  • Collaborated with kitchen staff for seamless order delivery.
  • Managed large group reservations with meticulous attention to detail.
  • Promoted daily specials and limited-time offerings to increase sales.
  • Navigated busy dinner rushes without compromising quality of service.
  • Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.
  • Worked effectively under pressure during peak hours, ensuring timely services.
  • Honed multitasking abilities whilst juggling multiple tables simultaneously.
  • Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
  • Delivered prompt, efficient service to ensure customer satisfaction.
  • Maintained detailed knowledge of menu items to provide recommendations.

Education

A-Levels -

Sir John Deane's Sixth Form College
Northwich, Cheshire
09.2023 - 06.2025

GCSEs -

Holmes Chapel Comprehensive School
Holmes Chapel, Cheshire East
09.2018 - 06.2023

Skills

    From previous endeavours, I have developed the following skills:


  • Team development and mentorship
  • Social media marketing
  • Quality assurance standards
  • Client relations
  • Innovative approach
  • Information seeking
  • Ethical judgement
  • Clear communication
  • Adaptable
  • Event planning
  • Decision-Making proficiency

Accomplishments

    Throughout my education I have always been commended for my reading and literature abilities, consistently achieving the highest scores on reading assessments. In my third year of secondary school, I won an award for reading ability during the end of year presentation having scored the highest possible score on the reading assessments.

    I have earned my Bronze Duke of Edinburgh award, having completed the hike, skills and physical sections

Certification

Piano - Initial Grade

Guitar - Grade 4

Drums - Grade 5


(Now working towards grade 8 on both drums and guitar)


Currently, I am working towards my Emergency Health and Safety qualification for my job as a Leisure Assistant where I will be able to delivery emergency first aid in the event of a customer injury



Languages

English
Native

Hobbies and Interests

All my life, I have had a passion for music. For over 8 years, I have dedicated myself to learning the guitar and drums to the point where I am now working towards the grade 8 exam for both respective instruments. From this, I have formed a band with other students at college. I enjoy performing at local venues with the band - it has been a great confidence booster for me. As part of this, I am also required to manage the bands social media accounts and communicate with venues in a professional to arrange events and payments.


On top of this, I love the outdoors and walking and I keep myself fit by going to to the gym at least twice a week.

Timeline

Leisure assistant

Everybody Health and Leisure
12.2023 - Current

A-Levels -

Sir John Deane's Sixth Form College
09.2023 - 06.2025

Restaurant waiter

Don Alberto
02.2023 - 12.2023

GCSEs -

Holmes Chapel Comprehensive School
09.2018 - 06.2023
Samuel Mathers