Samuel Griffiths
Manchester
Summary
Highly motivated Business with Digital Marketing graduate from Liverpool John Moores University. Energetic and conscientious, with proven sales and customer service experience alongside a strong academic background in marketing, business operations, and media. Skilled in communication, problem-solving, and teamwork, with a keen interest in applying creative and strategic thinking to real-world business challenges.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work history
Sales Executive
Zuto
Manchester
2025.10 - 2026.02
- Supported customers through the full car‑finance journey, explaining lender options and helping them secure suitable agreements.
- Handled a high-volume pipeline of inbound and outbound leads, driving strong conversion rates and consistent sales performance.
- Met and exceeded monthly sales, compliance, and quality targets by following FCA‑regulated processes and providing transparent, customer‑centric advice.
- Worked closely with dealerships to coordinate vehicle checks, documentation, and smooth application processing.
Waiter Bartender
Horse & Jockey
Pontypool
2025.05 - 2025.10
- Served customers efficiently in a fast-paced environment, enhancing dining experience and satisfaction.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Managed table reservations and seating arrangements, maximising space efficiency and customer comfort.
- Processed cash, credit card and voucher payments to fast track process.
- Cultivated a welcoming atmosphere through attentive service and engaging conversation, building a loyal clientele.
Machine Operative
GC Manufacturing
Pontypool
2022.07 - 2024.08
- Operated a variety of machinery, adhering strictly to safety protocols and operational guidelines to maintain workplace safety.
- Monitored machine performance, identifying and rectifying minor malfunctions to prevent downtime and maintain productivity.
- Adjusted machine settings for different production runs, ensuring precision and compliance with product specifications.
- Worked flexibly across multiple production lines, adapting quickly to new processes and machinery to meet changing production needs.
Delivery Driver
Pizza Hut
Cwmbran
2021.07 - 2022.05
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Utilised GPS and route planning software to optimise delivery routes, reducing fuel consumption and delivery times.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Met and surpassed productivity targets and quality standards.
- Maintained a clean and organised work environment, complying with food safety and hygiene regulations.
Customer Assistant
Vue cinemas
Cwmbran
2020.11 - 2021.06
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
- Approached customer interactions in enthusiastic, flexible manner to ensure customer satisfaction.
Labourer
Richard Jones building services
Pontypool
2020.07 - 2020.10
- Kept tools and equipment organised and in good working conditions.
- Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
- Loaded and unloaded building materials from delivery trucks, maintaining inventory levels on site.
- Followed health and safety guidelines, minimising risks to those on or near the site.
Waiter and Dish Cleaner
The Star Inn
Mamhilad
2019.03 - 2020.05
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Consistently maintained safe hygiene and food-handling practices.
- Supported team members during demanding times, demonstrating flexibility, adaptability, and team-working skills.
Education
BSc - Business with marketing
Liverpool John Moore's University
Liverpool 2022.09 - 2025.05
A level - Mathematics, Psychology, Business, Welsh baccalaureate
Torfaen Learning Zone
Cwmbran11 GCSEs -
West Monmouth School
PontypoolSkills
- Customer service
- Team collaboration
- Data analysis
- Time management
- Problem resolution
- Marketing strategy
- Verbal communication
- Multi tasking efficiency
- Organised and reliable
- Upselling techniques
- Social networking
- Market research
Languages
English
References
Available upon request
Affiliations
- Tennis
- Guitar
- Music
- Pool
- Motorcycling
Accomplishments
- Bronze Duke of Edinburgh award
- Deputy Head boy at West Monmouth School
- Grade 4 in guitar (as well as much more progression as a self taught musician)
- Engineer of the year award
References
References available upon request.
Timeline
Sales Executive
Zuto
2025.10 - 2026.02
Waiter Bartender
Horse & Jockey
2025.05 - 2025.10
BSc - Business with marketing
Liverpool John Moore's University
2022.09 - 2025.05
Machine Operative
GC Manufacturing
2022.07 - 2024.08
Delivery Driver
Pizza Hut
2021.07 - 2022.05
Customer Assistant
Vue cinemas
2020.11 - 2021.06
Labourer
Richard Jones building services
2020.07 - 2020.10
Waiter and Dish Cleaner
The Star Inn
2019.03 - 2020.05
A level - Mathematics, Psychology, Business, Welsh baccalaureate
Torfaen Learning Zone
11 GCSEs -
West Monmouth School