Samuel Gitaua
Oxford,Oxfordshire
Summary
Dedicated professional with a strong work ethic and expertise in workplace safety consciousness and hygiene standards adherence. Demonstrates resilience under stress and patience under pressure, ensuring discretion and confidentiality in all interactions. Skilled in verbal articulation, active listening capabilities, and discreet complaint handling, fostering empathy and understanding with clients. Possesses up-to-date barbering trends knowledge, collaborating effectively with senior barbers to deliver exceptional service. Committed to maintaining a professional appearance while leveraging sales persuasion skills to enhance client satisfaction.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Barber assistant
orwa's barber
Oxford, Oxfordshire
01.2022 - 12.2022
- Handled phone calls professionally to arrange appointments and address queries.
- Sterilised barber equipment regularly to uphold health regulations.
- Assisted in managing inventory levels of hair care products to prevent shortages.
- Organised client appointments to enhance operational efficiency.
- Welcomed customers upon arrival to create a friendly atmosphere.
- Delivered exceptional service to customers resulting in repeat business.
- Managed multiple tasks concurrently while maintaining high-quality service standards.
- Swept and cleaned work areas following each customer visit to ensure a tidy environment.
- Facilitated smooth shop operations by restocking supplies as necessary.
- Established successful, long-term client relationships, increasing repeat and referral business.
Education
NVQ Level 1 - mechanics
bridge school
Runcorn, Halton 02.2023 - 07.2023
GCSEs -
Northampton College
Northampton 01.2024 - 07.2024
Skills
- Workplace safety consciousness
- Knowledge of hygiene standards
- Quiet concentration
- Verbal articulation
- Hygiene standards adherence
- Up-To-Date barbering trends knowledge
- Collaborating with senior barbers
- Discreet complaint handling
- Active listening capabilities
- Resilience under stress
- Discretion and confidentiality
- Patience under pressure
- Sales persuasion
- Empathy and understanding
- Professional appearance
- Strong work ethic
Affiliations
- cars
- mechanical work
- building
- construction work
Timeline
GCSEs -
Northampton College
01.2024 - 07.2024
NVQ Level 1 - mechanics
bridge school
02.2023 - 07.2023
Barber assistant
orwa's barber
01.2022 - 12.2022