Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Libby Soanes Phillips

Neath,Neath Port Talbot

Summary

Experienced in providing high-quality support in busy barbering environments. Capable of improving customer satisfaction and operational efficiency through top-notch client service and comprehensive assistance. Unique skills include mastery of industry-specific tools, keen eye for detail, and ability to multitask in fast-paced settings.

Personable individual with keen interest in barbering, bringing strong customer service skills and ability to manage appointments smoothly. Proficient in maintaining clean workspace and assisting with hair care tasks. Poised to contribute to positive client experience and support team in delivering top-notch service.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

2
2
years of professional experience

Work history

Barber assistant

Taffys
Morriston, City and County of Swansea
01.2024 - Current
  • Prepared customers for haircuts by washing and conditioning their hair.
  • Actively participated in team meetings-contributed ideas for improvement.
  • Swept and cleaned work areas after each customer visit, maintaining a tidy environment.
  • Provided exceptional service to customers, leading to repeat business.
  • Assisted in managing inventory levels of hair care products to avoid shortages.
  • Maintained cleanliness of barber tools, ensuring hygiene standards.
  • Assisted experienced barbers, providing smoother workflow.
  • Greeted customers upon arrival, creating a welcoming atmosphere.
  • Maintained professional relationships with clients for building trust and rapport.
  • Accompanied senior barbers during client consultations, gaining valuable experience.
  • Washed towels and kept them ready for use – ensured constant availability.
  • Helped manage cash register transactions when required, promoting smooth business operations.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality service standards.
  • Sterilised barber equipment regularly to maintain health regulations.
  • Organised appointments with clients, enhancing efficiency.
  • Facilitated smooth running of the shop by replenishing stock as needed.
  • Answered phone calls professionally to schedule appointments or answer queries.
  • Prioritised client safety, ensuring cutting and styling utensils were properly sanitised after each use.
  • Improved customer experience with excellent manner and banter, increasing return customers by 90%.
  • Cleaned and maintained salon, cut and wash stations and waiting area to maintain quality standards.
  • Sanitised equipment and tools to comply with hygiene protocols.
  • Washed and conditioned hair to acquire smooth finish.
  • Maintained regular client lists alongside walk-in clients, consistently meeting salon demand.
  • Managed appointments and schedules to smooth workflow.
  • Kept detailed records of customer information and services provided to facilitate repeat business.
  • Processed payments and provided receipts and appointment reminder cards for upcoming bookings.
  • Purchased supplies to maintain full stock and inventory.
  • Processed and recorded customer payments accurately.
  • Maintained spotlessly clean salon workstations and tools.
  • Built successful, long-standing client relationships, increasing repeat and referral business.

Education

GCSEs -

Llangatwg
Neath
09/2020 - 07/2025

Skills

  • Patience under pressure
  • Hygiene standards adherence
  • Professional appearance upkeep
  • Genuine interest in fashion
  • Discretion and confidentiality
  • Towel wrapping
  • Hair styling aptitude
  • Collaborating with senior barbers
  • Cleanliness obsession
  • Workplace safety consciousness
  • Excellent punctuality
  • Conflict resolution in salon
  • Resilience under stress
  • Discreet complaint handling
  • Salon maintenance tasks
  • Empathy and understanding
  • Active listening capabilities
  • Barber equipment maintenance
  • Knowledge of hygiene standards
  • Cash register operation
  • Appointment scheduling
  • Equipment and tool maintenance
  • Shampooing and conditioning
  • Professional appearance
  • Hair trends awareness
  • Customer booking management
  • Salon cleaning
  • Sweeping
  • Strong work ethic
  • Excellent communication
  • Client relations
  • Shampooing
  • Positive attitude
  • Team player
  • Customer Service
  • Equipment Maintenance

Affiliations

  • Fashion
  • Makeup
  • Hair
  • Socialising

Timeline

Barber assistant

Taffys
01.2024 - Current

GCSEs -

Llangatwg
09/2020 - 07/2025
Libby Soanes Phillips