Samuel Etebefia
Maidstone,Kent
Summary
Detail-oriented professional with strong record-keeping abilities and experience in accommodation-based support, ensuring accurate documentation and consistent service delivery. Demonstrates excellent communication proficiency and interpersonal relationship skills, effectively managing conflict resolution in diverse environments.
Possess good team management and problem-solving skills in the support worker role.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work history
General Manager
Chris Concord Hotels Limited
Warri,Delta State,Nigeria.
02.2015 - 11.2025
- Built high-performing teams to achieve organisational objectives.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Established a positive work environment which promoted staff morale and productivity.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Identified and resolved operational issues impacting productivity, performance or profitability.
Operations Manager
Travellers Cafe International
Kwale,Delta State,Nigeria
04.2010 - 01.2015
- Directed safety protocols implementation, created safer workplace conditions.
- Created a collaborative work environment for positive team dynamics.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Identified bottlenecks, implemented solutions, increased productivity.
- Oversaw facility maintenance and allocated needed resources to meet standards.
Education
Masters in Public Administration - Public Administration
Delta State University
Abraka, Delta State, Nigeria 01.2008 - 02.2009
Bsc. Geography - Geography
Edo State University
Ekpoma,Edo State,Nigeria. 09.1990 - 10.1995
Skills
- Record-keeping
- Accommodation-based support
- Interpersonal relationships
- Communication proficiency
- Initiative taking
- Time efficiency
- Conflict Resolution
Affiliations
- Football and Travelling.
Languages
English
Intermediate
References
References available upon request.
Timeline
General Manager
Chris Concord Hotels Limited
02.2015 - 11.2025
Operations Manager
Travellers Cafe International
04.2010 - 01.2015
Masters in Public Administration - Public Administration
Delta State University
01.2008 - 02.2009
Bsc. Geography - Geography
Edo State University
09.1990 - 10.1995