SAMUEL EHEGIE OBHOKHAN
Basildon,Essex
Summary
Compassionate individual with strong communication and problem-solving skills, well-suited for role as Healthcare Support Worker. Proven abilities in teamwork and adaptability, ready to provide high-quality patient care. Dedicated to making positive difference in patients' lives through support and assistance.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work History
Healthcare Support worker
Unique Services Portfolio
Basildon, Essex
03.2023 - 01.2025
- Provide comprehensive care for an individual with complex medical needs, including epilepsy management, classical ketogenic diet implementation, and dysphagia support.
- Proficiently manage Trisomy 21 patients, providing emotional support, assisting with daily living activities, and facilitating therapeutic engagement.
- Expert in addressing sleep apnoea concerns, implementing interventions, and monitoring patient responses.
- Perform personal care tasks, maintain hygiene standards, and manage gastrostomy tubes with a focus on infection control
- Provide mobility assistance for wheelchair-bound patient, ensuring safety and comfort during transfers
- Administer medications as per schedules, monitoring for adverse reactions and liaising with healthcare professionals
- Skilled in operating nebulizers and facilitating chest physiotherapy sessions to enhance respiratory function
- Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate, reporting significant findings to professionals
- Kept patient environments clean and neat following optimum hygiene standards.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Prepared meals according to individual dietary requirements, promoting good nutrition.
- Documented patient observations accurately for healthcare team's reference.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
Health care assistant
Ascension Care Services
Annitsford, Cramlington
02.2023 - 08.2023
- Respected privacy and dignity of each resident during provision of care services.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Prepared healthy meals and delivered feeding support.
- Administered medication to patients, ensuring proper health management.
- Collaborated with healthcare team for effective patient care delivery.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Monitored client health conditions and reported immediate issues to manager.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
Customer service representative
Dimenry LTD
Ikeja, Lagos
01.2016 - 12.2022
- Deliver exceptional customer service and effective time management in a fast-paced environment
- Ensure prompt service, particularly during peak periods, while maintaining accuracy
- Process customer orders accurately and efficiently, utilizing computer systems
- Address customer inquiries, concerns, and complaints promptly and effectively
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Performed administrative duties contributing towards smooth store operations.
- Assisted customers in making informed decisions by providing detailed product information.
- Streamlined processes through efficient record keeping.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Enhanced communication channels through regular updates on company policies and promotions.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered over 50 customer telephone calls promptly and improved on-hold wait times.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Boosted monthly sales revenue by skilfully promoting diverse product and service options.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Education
Care Certificate - Care Certificate (Standards 1 to 15)
CAREDEMY
UK 11.2024 - 11.2024
BSc. - Science Laboratory Technology (Chemistry Techniques)
University of Benin
Benin 12.2008 - 12.2015
NCE - Biology/Chemistry
College of Education, Ekiadolor
Benin 01.2007 - 09.2010
OND - Applied Microbiology
University of Benin
Benin 11.2007 - 12.2009
Skills
- Microsoft Office
- Attention to Detail
- Active Listening
- Epilepsy Management
- Classical Ketogenic Diet Implementation
- Dysphagia Support
- Trisomy 21 Care
- Sleep Apnoea Interventions
- Personal Care Assistance
- Gastrostomy Tube Management
- Wheelchair Mobility Assistance
- Medication Administration
- Nebulizer Operation
- Chest Physiotherapy
- Communication
- Interpersonal Skills
- Problem-Solving
Languages
English
REFERENCES
Available on demand
Timeline
Care Certificate - Care Certificate (Standards 1 to 15)
CAREDEMY
11.2024 - 11.2024
Healthcare Support worker
Unique Services Portfolio
03.2023 - 01.2025
Health care assistant
Ascension Care Services
02.2023 - 08.2023
Customer service representative
Dimenry LTD
01.2016 - 12.2022
BSc. - Science Laboratory Technology (Chemistry Techniques)
University of Benin
12.2008 - 12.2015
OND - Applied Microbiology
University of Benin
11.2007 - 12.2009
NCE - Biology/Chemistry
College of Education, Ekiadolor
01.2007 - 09.2010
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