Samuel Bowring
Woking,Surrey
Summary
Dedicated hospitality professional with expertise in tactful complaint handling and VIP customer service. Demonstrates strong memory retention and patience endurance, ensuring exceptional service in high-pressure environments. Proficient in bar equipment usage, glassware cleaning, and adherence to hygiene standards. Skilled in sales persuasion and knowledgeable about drink recipes, enhancing customer satisfaction and driving sales. Committed to maintaining alcohol service etiquette while aspiring to further develop entertainment aptitude within the industry.
Overview
9
9
years of post-secondary education
3
3
years of professional experience
Work history
Landscape gardener
Self Employed
Woking, Surrey
2026.06 - 2026.07
- Constructed garden structures such as patios and fountains.
- Installed outdoor lighting to enhance garden ambience after dusk.
- Created tranquil environments with water features installation.
- Removed waste materials from site efficiently, leaving clean and tidy spaces post-work completion.
- Lifted and moved heavy items in line with health and safety policies.
Bartender
Permain Pubs
Woking, Surrey
2023.04 - 2025.09
- Demonstrated knowledge of drink recipes for improved customer experience.
- Created an inviting atmosphere through friendly interaction with customers.
- Collaborated with team members to provide seamless service during busy periods.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Resolved customer complaints promptly to maintain good relationships.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
Education
A-Levels - Psychology
The Sixth Form College Farnborough
Farnborough, Hampshire 2022.09 - 2024.06
A-Levels - English Language
The Sixth Form College Farnborough
Farnborough, Hampshire 2022.09 - 2024.06
Cambridge Technical Diploma - Sport
The Sixth Form College Farnborough
Farnborough, Hampshire 2023.09 - 2024.06
GCSEs - 9 GCSEs at grades 6-4 (including English, Maths and Science)
Woking High School
Woking, Surrey 2017.09 - 2022.06
Skills
- Tactful complaint handling
- Glassware cleaning
- Knowledge of drink recipes
- Sales persuasion
- Entertainment aptitude
- Patience endurance
- Bar equipment usage
- Hygiene standards adherence
- Alcohol service etiquette
- vip customer handling
- Strong memory retention
Affiliations
- Fitness: Boxing training twice a week, involved in 5-a-side football at least once a week. And go to the gym most days.
Accomplishments
Achieved The Bronze Duke of Edinburgh's (DofE) Award at age 15.
To achieve this I helped reduce the population of invasive tree species which are damaging ecosystems and outcompeting native flora in our woodlands. I also developed a skill in first aid and completed the 2 day and 1 night expedition.
Timeline
Landscape gardener
Self Employed
2026.06 - 2026.07
Cambridge Technical Diploma - Sport
The Sixth Form College Farnborough
2023.09 - 2024.06
Bartender
Permain Pubs
2023.04 - 2025.09
A-Levels - Psychology
The Sixth Form College Farnborough
2022.09 - 2024.06
A-Levels - English Language
The Sixth Form College Farnborough
2022.09 - 2024.06
GCSEs - 9 GCSEs at grades 6-4 (including English, Maths and Science)
Woking High School
2017.09 - 2022.06