Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Samuel Akinola

Manchester

Summary

I am a highly motivated and ambitious Business student with a strong foundation in finance, marketing, and business operations. I am passionate about making a positive impact on others, demonstrated through volunteering and embracing opportunities to contribute to meaningful causes. This has helped me develop new skills, grow personally and professionally, and build confidence working both independently and as part of a team. Currently studying towards a BTEC Level 3 Year 2 qualification and achieving distinction-level grades, I am detail-oriented, adaptable, and eager to learn. I enjoy pushing myself out of my comfort zone, take pride in excellent communication and problem-solving skills, and am committed to contributing effectively to any organisation’s success.

Overview

4
4
years of professional experience

Work history

Crew member

McDonald's
Manchester, United kingdom
11.2021 - Current
  • Participated in regular stock takes helping manage supplies efficiently.
  • Provided excellent customer service in a fast-paced environment
  • Handled cash transactions and operated POS systems efficiently
  • Developed teamwork and problem-solving skills in a high-pressure setting
  • Provided personalised customer service fostering loyalty amongst clients.

Customer Service Assistant (work placement)

Holt Green Training
Manchester, United kingdom
12.2022 - 12.2022


  • Communicated well with colleagues to ensure seamless service delivery.
  • Assisted customers in locating and collecting their certificates efficiently
  • Answered phone calls and scheduled appointments for document collection
  • Used computer systems to send emails notifying customers of certificate availability
  • Handled complaints professionally and ensured customer satisfaction

Education

Pearson Btec level1 Diploma in vocational Studies - Business

The Manchester college
Manchester
09.2021 - 07.2022

Pearson Btec Level 1&2 First Cert In Business - Business

The Manchester college
Manchester
09.2022 - 07.2023

Btec Extended Diploma in Business level 3 - Business

The Manchester College
09.2023 -

Skills

  • Adapting to changes
  • Customer service and relationship management
  • Attention to Detail
  • Excellent communication and teamwork abilities
  • Problem-solving skills
  • Professionalism

Custom

References available upon request.

Timeline

Btec Extended Diploma in Business level 3 - Business

The Manchester College
09.2023 -

Customer Service Assistant (work placement)

Holt Green Training
12.2022 - 12.2022

Pearson Btec Level 1&2 First Cert In Business - Business

The Manchester college
09.2022 - 07.2023

Crew member

McDonald's
11.2021 - Current

Pearson Btec level1 Diploma in vocational Studies - Business

The Manchester college
09.2021 - 07.2022
Samuel Akinola