Samson Onilogbo
Bristol
Summary
I have a strong background in providing excellent customer service and enjoy working as part of a friendly and efficient team. I take pride in creating positive experiences for customers while focusing on delivering quality results and adapting to new challenges and supporting the success of the team. I'm dedicated to go beyond expectations and contribute meaningfully wherever i work.
Overview
1
1
year of professional experience
Work History
FRONT OF HOUSE
Slim chickens
Basildon, ESSEX
10.2024 - 05.2025
- Dealt with a wide range of customers in a fast paced environment managing complaints and resolving issues calmly and professionally
- Handled multiple tasks simultaneously and efficiently while staying organised during peak hours
- Worked collaboratively in a team aiming to achieve daily or weekly sales targets by upselling and encouraging customers to try add-ons or promotions
- Used EPOS systems to process transactions quickly and accurately in a high volume customer environment
- Maintained clean and organised stock areas, handling deliveries and ensuring all items were stored safely and efficiently
FOOD SERVER
Stockvale catering
Southend-on-sea, ESSEX
02.2024 - 07.2024
- Communicated special requests including allergies and dietary restrictions, ensuring meals were prepared to customer specifications
- Maintained a clean and organised working environment throughout shifts which included restocking, sanitising down counters and following daily checklists
- Reacted quickly to unexpected issues like equipment breakdowns, long queues, or guest complaints
- Handled cash, card and contactless transactions with precision, ensuring correct change and billing
Education
Economics
University of Bristol
The King John School
06.2023
Skills
- Initiative
- Adaptability
- Time management
- Customer service
- Sales and upselling
- Attention to detail
- Teamwork
- Multitasking
Timeline
FRONT OF HOUSE
Slim chickens
10.2024 - 05.2025
FOOD SERVER
Stockvale catering
02.2024 - 07.2024
Economics
University of Bristol
The King John School