Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samreen Begum

Edinburgh,midlothian

Summary

Dedicated individual with diverse experience in customer-facing roles, showcasing adaptability and strong teamwork. Effectively communicates with clients and colleagues, ensuring high-quality service and satisfaction. Takes initiative to organize and maintain environments while contributing positively to team achievements.

Overview

2
2
years of professional experience

Work History

Waiter

Bejing Banquet
Edinburgh, midlothian
10.2025 - Current
  • Executed efficient food and beverage service to enhance guest satisfaction in fast-paced banquet settings.
  • Managed high guest volume while ensuring quality service and professionalism.
  • Coordinated with kitchen and service staff to ensure timely and accurate order delivery, contributing to seamless service flow.
  • Assisted with event setup and table arrangements to meet specific banquet requirements and optimise guest experience.
  • Maintained cleanliness, hygiene, and safety standards throughout service hours.

Administrative Assistant

Avinash collage of commerce
Hyderabad, Telangana
02.2024 - 05.2024
  • Supported daily administrative operations, facilitating seamless coordination within front office activities.
  • Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
  • Engaged prospective students by delivering comprehensive information on college courses and admissions procedures.
  • Effectively explained college facilities and student support services to walk-in visitors.
  • Maintained and updated Excel records of walk-in student inquiries to ensure data accuracy and accessibility.
  • Strengthened communication, data entry, and organizational skills through student engagement.

Sales Assistant

D-mart
Hyderabad, Telangana
08.2023 - 11.2023
  • Guided customers in product selection with tailored recommendations that met their specific needs.
  • Collaborated with team members to achieve sales targets, contributing to overall store performance.
  • Maintained organized, clean shelves through strategic visual merchandising to improve product visibility.

Education

Master of Science - Msc in Business Analytics and consultancy with advance practice

Heriot-Watt University
Edinburgh
2027

Skills

  • Customer service
  • Team collaboration
  • Clear communication
  • Data analysis

Languages

English
Proficient
C2
Hindi
Proficient
C2
Tamil
Proficient
C2

Timeline

Waiter

Bejing Banquet
10.2025 - Current

Administrative Assistant

Avinash collage of commerce
02.2024 - 05.2024

Sales Assistant

D-mart
08.2023 - 11.2023

Master of Science - Msc in Business Analytics and consultancy with advance practice

Heriot-Watt University
Samreen Begum