SAMRA HASHMI
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Account Manager South
Shell Pakistan
2021.10 - 2022.08
- Managed sales business of 100K litres of lubricants for fleets and construction, utilising strategic marketing and customer engagement to drive record growth in the South region of Pakistan
- Created a comprehensive business strategy for the unorganised transport sector to enhance operational efficiency and market reach
- Executed targeted account planning and engagement strategies, resulting in two successful key account acquisitions
- Informally lead cross-functional teams to develop tailored value propositions and business solutions for key customers.
- Served as focal point for communication with external agencies to ensure effective content delivery and efficient utilization of allocated budgets.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Oversaw key account management processes, utilising CRM tools to maintain strong client relationships and drive satisfaction levels
- Assured timely delivery of products and services to meet customer expectations
Projects and Maintenance Lead
Shell Pakistan
2017.10 - 2021.09
- Maintained safe and compliant operations following HSSE control framework, minimising all the risks and hazards to ALARP levels, for Shell Pakistan facilities (Head Office, Regional Offices and Recreational Facilities) across the country spanning over an area of 25,5400 square meters
- Coordinated comprehensive renovation project valued at £10.3 million for shell head office and regional facilities across the country, insuring compliance with established workplace design standards.
- Utilised strategic negotiation skills to merge over 20 contracts into one comprehensive agreement, resulting in a reduction of £0.95 million in annual expenditures.
Implemented energy reduction initiatives by installing LED lights and motion sensors to enhance sustainability efforts resulting in up to 38% energy reductions
Upgraded 200 SQM Day care facility
Few of the key highlights are as below:
- Winner of enABLE DISABILITY INITIATIVE AWARD by Downstream Director
- Winner of Shell Pakistan Growth Initiative of the year 2018 for employee experience
Estate and Facilities Engineer
Shell Pakistan
2015.10 - 2017.09
- Maintaining HSSE throughout the Shell premises. Implementation and awareness of HSSE guidelines/learnings within the team.
- Maintaining the properties as per global standards.
- Allocation of office areas for Shell Employees including North and Central region. Maintaining Lease agreements including registration and renewal.
- Complete Maintenance and planning of Shell House, Connaught House, Beach Hut, Guest House and Regional Offices.
- Budget monitoring and working on cost reduction parameters of the department.
- Planning, managing and purchasing inventories in-line with the defined policy.
- Negotiations with vendor and contractors.
- Vendor Risk Assessment.
- End to end process from purchase requisition to final delivery of the material.
- Ensuring Operational Excellence by induction and application of latest technologies in the system.
- Managed budgets efficiently to keep all facilities activities within financial parameters,.
- Performed risk assessments for potential threats within the facility environment.
- Responded promptly to emergency situations, ensuring minimal disruption to operations.
- Conducted safety audits to ensure compliance with health and safety regulations.
- Prepared detailed reports for comprehensive facilities maintenance.
- Liaised with suppliers to negotiate cost-effective deals on facility needs.
Education
Master of Science - Construction Project Management
London South Bank University
London 2022.09 - 2023.09
Bachelors of Engineering - Civil Engineering
NED University of Engineering and Technology
Karachi, Pakistan 2009.01 - 2012.12
Timeline
Master of Science - Construction Project Management
London South Bank University
2022.09 - 2023.09
Account Manager South
Shell Pakistan
2021.10 - 2022.08
Projects and Maintenance Lead
Shell Pakistan
2017.10 - 2021.09
Estate and Facilities Engineer
Shell Pakistan
2015.10 - 2017.09
Bachelors of Engineering - Civil Engineering
NED University of Engineering and Technology
2009.01 - 2012.12