Summary
Overview
Work History
Education
Skills
Certification
License
Timeline
Generic

Samiul Alam Tasin

Care Assistant
London

Summary

Dedicated care worker with a compassionate approach to creating a nurturing environment for residents. Skilled in providing enhanced care through adaptable learning methods for patients in hospital and in-home settings. Experienced in offering guidance and emotional support to individuals, promoting their overall well-being.

Overview

5
5
years of professional experience
2057
2057
years of post-secondary education
12
12
Certifications

Work History

Care Assistant

Guardian Home Care Services - CCH GROUP
Basildon, Essex
05.2025 - Current
  • Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
  • Mitigated patient-care risks with regular equipment safety checks.
  • Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
  • Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
  • Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.

Sales Manager

Anupom London Limited
10.2023 - 04.2025
  • Enhanced online presence by creating a user-friendly website and mobile app, driving a 70% growth in customer engagement
  • Optimized platforms with SEO strategies, increasing visibility and attracting more visitors
  • Provided 24/7 customer support, ensuring fast, secure, and reliable transactions, and gathered feedback to improve services
  • Implemented targeted marketing using data analytics, offering promotions and loyalty programs to retain customers and boost repeat business
  • Built trust by clearly communicating security measures and transparent fees, fostering stronger client relationships
  • Collaborated with local retailers and service providers, expanding reach by 27% in underserved regions
  • Increased sales revenue by developing and implementing effective sales strategies.

Support Worker

Aims Care Ltd
08.2022 - 08.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept accurate records for client files and handled related paperwork.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.

Customer Assistant

B&Q
05.2021 - 07.2022
  • Assisted customers with purchases and inquiries, ensuring a smooth shopping experience.
  • Managed inventory and maintained efficient stock flow to the shop floor.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Coordinated with other departments to resolve any issues affecting the customer experience.
  • Educated customers on product features and benefits, guiding them towards informed purchasing decisions.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Outreach Ambassador

University of Greenwich
10.2020 - 04.2021
  • Conducted daily surveys with 145+ students and parents, providing support for online learning challenges during the pandemic
  • Directed students to financial and mental health resources, improving access to essential services
  • Analyzed data from outreach activities to determine effectiveness of methods used in reaching target populations.

Team Member

KFC
06.2020 - 10.2020
  • Handled customer orders in the UK's busiest store, achieving £90,000 in weekly sales during the 'Eat Out to Help Out' scheme
  • Ensured top-notch service quality during high-demand periods
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Education

High School Diploma -

Alison Academy
04.2001 - 03.2025

Alison Academy

BEng Hons - Computer Engineering

University of Greenwich
09.2020 - 06.2024

Foundation Degree - Science

University of Greenwich International College
01.2020 - 08.2020

Advanced Level (A-Level) - Science

British Council
02.2017 - 06.2019

International General Certificate of Secondary Education (IGCSE) -

British Council
01.2016 - 01.2017

Skills

Client confidentiality

Certification

Information Security Awareness

License

UK Full Automatic driving license with access to own car

Timeline

Care Assistant

Guardian Home Care Services - CCH GROUP
05.2025 - Current

Sales Manager

Anupom London Limited
10.2023 - 04.2025

Support Worker

Aims Care Ltd
08.2022 - 08.2023

Customer Assistant

B&Q
05.2021 - 07.2022

Outreach Ambassador

University of Greenwich
10.2020 - 04.2021

BEng Hons - Computer Engineering

University of Greenwich
09.2020 - 06.2024

Team Member

KFC
06.2020 - 10.2020

Foundation Degree - Science

University of Greenwich International College
01.2020 - 08.2020

Advanced Level (A-Level) - Science

British Council
02.2017 - 06.2019

International General Certificate of Secondary Education (IGCSE) -

British Council
01.2016 - 01.2017

High School Diploma -

Alison Academy
04.2001 - 03.2025

Alison Academy
Samiul Alam TasinCare Assistant