Sameera Chowdhury
London
Summary
Proficient in customer service within the hospitality sector, with hands-on experience in sandwich preparation and can make coffee. Demonstrated ability to enhance customer satisfaction through effective communication and service delivery. Knowledgeable in food safety and hygiene standards, ensuring compliance in all food handling processes.
Overview
3
3
years of professional experience
Work history
Front of house team member, Barista trained
Chacarero Empanadas
London, Southwark
2026.03 - Current
- Facilitated positive dining experiences by providing excellent customer service
- Ensured smooth operation of front desk by managing reservations and walk-ins.
- Greeted guests warmly upon arrival, creating welcoming atmosphere.
- Facilitated positive dining experiences by providing excellent customer service.
- Enhanced guest experience with friendly and helpful attitude.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Maintained high standards of customer service during peak times.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Managed cash transactions accurately, ensuring accurate financial
- Promoted special offers or events to increase awareness among customers.
- Promoted seasonal beverages effectively increasing their uptake.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Ensured consistent quality with careful preparation of all beverages.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Managed over 80 customers per day, increasing sales
Childminder/ Odd jobs
Private
London
2023.03 - Current
- Coordinated play dates, fostering socialisation skills amongst peers.
- Prepared nutritious meals to encourage healthy eating habits.
- Developed creative activities for enhanced mental stimulation.
- Improved children's social skills through group play and interaction.
- Facilitated nap times, helping children develop healthy sleep habits.
- Managed 2 shifts of babysitting in one day
Team member
Village Tandoori
East Dulwich, London
2023.02 - Current
- Providing excellent customer service to every customer who visits takeaway
- Managed orders from Just Eat, Deliveroo & Uber Apps as well as taking orders over phone and company website
- Sorting takeaway orders for delivery and collection
- Assisting with preparing service of all products as required, ensuring correct standard and quality is met at all times
- Awareness of food safety controls
- Making Chicken Rolls
- Managed over 30 customer calls per day
Education
A-Levels - Psychology, Sociology & Fine Art
The Charter, North Dulwich
London 09/2025 -
GCSE's - English Lit & Lang, Maths, Science, Spanish, PE, Geography, Art & RS
The Charter, North Dulwich
London 09/2020 - 06/2025
Skills
Professional football player for DVFC U18's
Portrait drawing
Nail artistry
Gymnastics participation
Culinary skills
Websites
Languages
Arabic
Elementary
Bengali
Beginner
Accomplishments
3 x's Trent Football league winner
References
References available upon request.
Timeline
Front of house team member, Barista trained
Chacarero Empanadas
2026.03 - Current
Childminder/ Odd jobs
Private
2023.03 - Current
Team member
Village Tandoori
2023.02 - Current
A-Levels - Psychology, Sociology & Fine Art
The Charter, North Dulwich
09/2025 -
GCSE's - English Lit & Lang, Maths, Science, Spanish, PE, Geography, Art & RS
The Charter, North Dulwich
09/2020 - 06/2025