Sam Hardy
Newcastle Upon Tyne
Summary
Reliable and highly motivated Information Technology (IT) college student. Strong work ethic and keen to incorporate IT skills into employment within the engineering field.
Following a family background within the rail transport industry, I have grown up with a real passion for this profession.
Possess excellent team working skills, having received a customer service award whilst in part time employment for my ability to be resilient under pressure.
Focused and committed approach to work which resulted in passes in all GCSE exams, including a level 2 distinction grade for Information Technology.
Dedicated and eager to develop my skills in an engineering team within a leading rail service supplier.
Overview
2
2
years of professional experience
Work history
Front of house team member
Toby Carvery (part of Michells and Butlers chain)
Newcastle upon Tyne, Tyne and Wear
07.2024 - Current
- Managing bookings, greeting and seating customers promptly
- All health & safety and food hygiene courses completed
- Taking and processing accurate food and beverage orders
Key achievements
- Awarded a customer service award within the first three months of employment
- Successfully covered fifty tables over two areas on Christmas day
- 5 star reviews received online
Unpaid work experience
Bathrooms at Kingston Park
Newcastle Upon Tyne, Tyne and Wear
08.2023 - 09.2023
Duties included:
- Shadowed an established member of staff, observing their day-to-day work
- Learnt how to place orders and check stock
- Learnt how to measure dimensions of bathrooms and make recommendations to customers
- Hands on experience helping install bathroom appliances
Education
Information technology
Newcastle College
Newcastle upon Tyne 09.2024 -
GCSEs - Passes in all subjects (Grade 4-7)
St Cuthbert's Catholic High School
Newcastle upon Tyne 09.2019 - 06.2024
Skills
- Effective communication skills developed through a sports leadership course at school, employment as a front of house member and as captain of a local football team
- Ability to take initiative when working under pressure as demonstrated through receiving a customer service award
- Advanced Information Technology skills - competent user of Microsoft Office applications, knowledge of bespoke packages and an ability to analyse statistical data
- Excellent organisational skills through successfully combining study, part time work and sporting activities
Affiliations
- - Playing football for Blyth town - Winning two league titles, a cup win as well as numerous tournament victories.
- - Leadership qualities enhanced and nurtured through my role as captain of the team.
- - Avidly follow and analyse the world of Formula One (F1) racing, especially annual technical advances. Awarded a Merit grade for English Language for delivering a presentation regarding the F1 track and helmet safety,
Timeline
Information technology
Newcastle College
09.2024 -
Front of house team member
Toby Carvery (part of Michells and Butlers chain)
07.2024 - Current
Unpaid work experience
Bathrooms at Kingston Park
08.2023 - 09.2023
GCSEs - Passes in all subjects (Grade 4-7)
St Cuthbert's Catholic High School
09.2019 - 06.2024
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