SAMEER HUSSAIN
Wakefield,West Yorkshire
Summary
Versatile professional possessing a broad range of skills, including technical acumen, customer support, sales expertise, office administration, and warehouse operations. Proven track record of enhancing operational efficiency and delivering superior customer service. Focused on applying skills in a challenging position that encourages professional growth and development within the industry.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Multi-Drop Delivery Driver
Evri
Wakefield
02.2025 - 08.2025
- Safely and promptly handled collection and delivery of minimum of 50 parcels per day
- Operated handheld devices to follow delivery directions and record customer confirmations
- Interacted with customers to address delivery concerns and ensure excellent service
- Carefully handled packages and processed returns when required
Cyber Security Analyst
Rosemont Pharmaceuticals
Leeds
02.2023 - 02.2025
- Gained hands-on experience in identifying and managing cybersecurity risks
- Conducted risk assessments and investigated security incidents, including phishing attacks and vulnerabilities
- Ensured compliance with industry standards such as CIS and ITIL 4
- Worked with internal and external teams and vendors to enhance security measures
- Deployed tools like password managers and vulnerability scanners
- Led cybersecurity awareness training sessions for colleagues
Multi-Drop Delivery Driver
TVS Supply Chain Solutions Rico
Leeds
10.2023 - 11.2024
- Responsible for collecting and delivering 100's of parcels safely and efficiently
- Used handheld devices to track delivery instructions and capture customer signatures
Administrator
Minster Law
Wakefield
12.2022 - 10.2023
- Managed correspondence and maintained accurate records and case files.
- Handled client inquiries in person and via telephone to ensure prompt response.
- Supported team by ensuring smooth daily operations and workflow efficiency.
Sales Assistant
Katana
Leeds
10.2022 - 11.2022
- Drove sales growth by building strong relationships with clients.
- Delivered effective communication and high-quality customer service.
- Completed training in sales techniques and interpersonal skills to improve client relations.
Warehouse Operative
Morrisons
Wakefield
10.2021 - 09.2022
- Successfully prepared 100's of customer orders focusing on accuracy and promptness.
- Managed product placement into cages, optimising delivery logistics.
- Committed in meeting daily performance targets under pressure.
Warehouse Operative
Torque
Wakefield
08.2021 - 10.2021
- Organised a minimum of 100 customer orders on a daily basis for timely delivery, ensuring accuracy and efficiency.
- Collaborated with team members to enhance processes and boost productivity.
- Facilitated smooth warehouse operation under tight deadlines.
Education
Level 4 Cyber Security Technologist Apprentice - Cyber Security
QA LTD
Leeds 02.2023 - 02.2025
BTEC Level 3 Extended Diploma - IT
New College Pontefract
Pontefract, Wakefield 01.2020 - 05.2022
GCSES - General Certificate of Secondary Education
St Thomas à Becket Catholic Secondary School
Wakefield 01.2015 - 06.2020
Skills
- Technical skills
- Customer support
- Sales and driving expertise
- Office administration
- Warehouse operations
REFERENCES
References available upon request.
Affiliations
- Passionate about working with computer programmes, jumping at every opportunity to troubleshoot friends and family members devices when an error message is received.
- An enjoyment in reading self development books in my free time, it allows to me view life from a different perspective and proves a clear mind for dealing with life's challenges.
- A vital aspect of my personal life is fitness. Exercise is a subject I am deeply passionate about and has been a part of me since a teenager, I enjoy working out in different ways from weightlifting to cardiovascular training including martial arts.
Languages
English
Native
Punjabi
Intermediate
References
References available upon request.
Timeline
Multi-Drop Delivery Driver
Evri
02.2025 - 08.2025
Multi-Drop Delivery Driver
TVS Supply Chain Solutions Rico
10.2023 - 11.2024
Cyber Security Analyst
Rosemont Pharmaceuticals
02.2023 - 02.2025
Level 4 Cyber Security Technologist Apprentice - Cyber Security
QA LTD
02.2023 - 02.2025
Administrator
Minster Law
12.2022 - 10.2023
Sales Assistant
Katana
10.2022 - 11.2022
Warehouse Operative
Morrisons
10.2021 - 09.2022
Warehouse Operative
Torque
08.2021 - 10.2021
BTEC Level 3 Extended Diploma - IT
New College Pontefract
01.2020 - 05.2022
GCSES - General Certificate of Secondary Education
St Thomas à Becket Catholic Secondary School
01.2015 - 06.2020