Samantha Whelan
Berkshire,United Kingdom
Summary
A seasoned professional with expertise in strategic prospecting and account management, demonstrating commercial acumen and mastery of the 360 sales cycle. Adept at conflict resolution and negotiation, leveraging networking skills to drive business growth. Committed to advancing career goals through continuous improvement and impactful contributions to organisational success.
Overview
20
20
years of professional experience
Work history
Account Manager
ArisGlobal Ltd
12.2024 - Current
- 63% growth across assigned accounts during 2025
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Led team meetings for efficient communication and project updates.
- Negotiated contracts to secure profitable deals.
- Arranged and attended networking events, expanding professional contacts and prospects.
- Worked closely with product development teams for customising offerings according to client needs.
- Prepared detailed reports to provide insight into account performance.
Partner Business Manager EMEA & APEJ
Medidata Ltd
10.2021 - 09.2024
- Managed the study by study business for Medidata's largest CRO partner
- Targeted at $5.66m per quarter - excelled
- Extensive EDC, eCOA, and RTSM experience
- Hosted quarterly training/solution sessions with partner's Clinical Development Academy
- Problem solving, escalations, mediating/resolving issues
- Managing sales cycle from scope to close
- 90% conversion rate contributing to 50% of Medidata's overall Patient Cloud revenue
Account Manager
Clinipace
03.2020 - 09.2021
- Responsible for increasing qualified pipeline for the European Business Development team.
- Managing European events during Covid
Senior Manager, Inside Sales
Premier Research
11.2018 - 04.2020
- 360 sales cycle for deals <$1m
- Manager of two US based Inside Sales Managers
- Pre-defined team target: $200m; Achieved: $268m
Sales Development Account Manager
Worldwide Clinical Trials
06.2015 - 10.2017
- European based small to mid-sized biotech companies
- Targets excelled
Account Development Rep
Coupa Technologies
05.2014 - 06.2015
Market Development Rep
SailPoint
03.2013 - 10.2014
Outsourced Lead Generation
Self Employed
07.2007 - 02.2013
Kitchen Designer
Everest
01.2006 - 06.2007
Education
Bachelor of Arts - Philosophy & Psychology
The Open University
10.2024 -
Certificate of Higher Education - Web Design/Development
UK IT Training
London 03.2002 - 06.2004
GCSEs -
Edgbarrow School
Berkshire, United Kingdom 09.1981 - 06.1987
Skills
- Strategic Prospecting
- Account Management
- Commercial Acumen
- 360 Sales Cycle Mastery
- Conflict Resolution
- Negotiation Skills
- Networking
Affiliations
- Fitness
- Photography
- Travel
Timeline
Account Manager
ArisGlobal Ltd
12.2024 - Current
Bachelor of Arts - Philosophy & Psychology
The Open University
10.2024 -
Partner Business Manager EMEA & APEJ
Medidata Ltd
10.2021 - 09.2024
Account Manager
Clinipace
03.2020 - 09.2021
Senior Manager, Inside Sales
Premier Research
11.2018 - 04.2020
Sales Development Account Manager
Worldwide Clinical Trials
06.2015 - 10.2017
Account Development Rep
Coupa Technologies
05.2014 - 06.2015
Market Development Rep
SailPoint
03.2013 - 10.2014
Outsourced Lead Generation
Self Employed
07.2007 - 02.2013
Kitchen Designer
Everest
01.2006 - 06.2007
Certificate of Higher Education - Web Design/Development
UK IT Training
03.2002 - 06.2004
GCSEs -
Edgbarrow School
09.1981 - 06.1987