Samantha Kemplen
Derby,Derbyshire
Summary
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Stock Administrator
Inchcape/Group 1
Derby
12.2018 - Current
- Ensure vehicle stock levels are updated and monitored effectively using programs such as Vista, Sales Master, Kerridge and Excel
- Processing customer and fleet orders
- Ensure vehicle documentation is recorded and sent to relevant sites in a timely manner
- Liaise with my own team and members of the dealerships to suggest improvements and ideas to increase efficiency
- Effectively resolve both internal and external queries
- Timely completion of administration and operational tasks
- Ensure that all clerical tasks within administration are carried out in accordance with company policy
Company Car Team Administrator
Inchcape
Derby
08.2023 - 01.2024
- Assisted in sourcing, pricing, quoting and processing cars for eligible member of staff
- Liaised with other departments such as logistics and managements of dealerships
- Used programs to assist in the processing such as CBS and DocuSign
Administrator
Leaders
01.2018 - 12.2018
- Liaised with branches to ensure the correct documentation and information in is place to meet short timeframes.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Raised invoices for initial monies.
- Drew up Tenancy Agreements and sending via DocuSign.
- Kept updated on changing financial trends and legislation.
Customer Service Advisor
Capital One
10.2016 - 12.2017
Support Worker
Senad
06.2016 - 08.2016
Education
Bsc Psychology with Hons - Psychology
University of Bedfordshire
09.2012 - 06.2015
A-Level - Psychology, English, Geography
Palmer's College
09.2010 - 06.2012
GCSE - 15 GCSE's A-B Including English, Maths, Science, ICT and Business
Hassenbrook School of Technology
Skills
- Administration
- Flexible
- Dedicated team player
- Approachable
- Money Handling
- Leadership skills
- Excellent time management
- Reliable and dependable
- Positive outlook
- Cheerful and energetic
- Attention to Detail
- Invoicing
References
References available upon request.
Timeline
Company Car Team Administrator
Inchcape
08.2023 - 01.2024
Stock Administrator
Inchcape/Group 1
12.2018 - Current
Administrator
Leaders
01.2018 - 12.2018
Customer Service Advisor
Capital One
10.2016 - 12.2017
Support Worker
Senad
06.2016 - 08.2016
Bsc Psychology with Hons - Psychology
University of Bedfordshire
09.2012 - 06.2015
A-Level - Psychology, English, Geography
Palmer's College
09.2010 - 06.2012
GCSE - 15 GCSE's A-B Including English, Maths, Science, ICT and Business
Hassenbrook School of Technology
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