Samantha James
Wigan,Lancashire
Summary
Organised and versatile professional with extensive experience in administration and marketing, demonstrating strong communication skills across digital and verbal platforms. Proficient in Microsoft Office, CRM, and CMS, with a focus on copywriting, editing, and content management. Expertise in campaign coordination, e-commerce, SEO, and project management, alongside a proven track record in process improvement, training and mentoring. Highly experienced at coordinating and managing events successfully. Seeking part-time administrative or marketing led role to contribute strategic input, whilst continuing professional development and actively pursuing personal creative projects. Available immediately.
Overview
15
15
years of professional experience
Work history
E-commerce Executive & Content Manager
Hedges Direct & best4hedging
Chorley, Lancashire
2017.04 - 2025.10
- Oversaw product content management across websites for clear, user-friendly presentation.
- Completed end-to-end uploads for hedges Direct and best4hedging product lines.
- Wrote product descriptions aligned with brand messaging to support sales.
- Coordinated sourcing of product imagery by working with suppliers.
- Produced educational blogs and guides to improve SEO and engagement.
- Reviewed content performance metrics and applied optimisation recommendations.
- Created email marketing campaigns to improve customer loyalty and retention.
- Designed and produced website and print assets for promotional campaigns.
- Managed website content and structure using Sellerdeck and Magento 2.
- Partnered with trading teams to plan effective on-site merchandising.
- Optimised campaign reach by working with media and PR professionals.
- Managed product updates and launches for timely, accurate customer information.
- Collaborated with web developers and external agencies to improve functionality.
- Collaborated on UX improvements to strengthen the customer journey.
- Applied SEO practices to raise rankings and reduce tech-related issues.
- Organised marketing logistics and attended trade shows end to end.
Marketing & Project Support Administrator
KeTech Systems Ltd
Fulwood, Preston, Lancashire
2014.03 - 2016.09
- Delivered creative and technical marketing support across rail and detection divisions.
- Wrote copy, proofed and edited website content, PR and business documents; basic SEO using Analytics insights.
- Designed adverts and e-shot content; edited photography and created graphics for web and print.
- Planned and managed 3 trade show events, UK and international based; coordinated suppliers and logistics; maintained consistent branding.
- Supported project operations including documentation control and supplier liaison.
Regional Events Manager and Fundraiser
Marie Curie Cancer Care
Hoghton, Lancashire
2010.12 - 2013.11
- Planned and promoted over 50 regional fundraising events across north England.
- Managed end-to-end event logistics, budgets, supplier negotiations and volunteer recruitment.
- Coordinated on-the-day management, targeted marketing, and PR media coverage.
- Produced post-event analysis and recommendations.
Education
BA (Hons) - Creative Arts with Music Major
University of Northumbria
Newcastle-upon-TyneQLS Level 4 - Proofreading and editing
College of Media and Publishing
Remote 2026.05 -
Administration, Events, Marketing, Health and Safety
In-House Training
Skills
Highly organised, versatile and adaptable
Adept communicator - virtual, digital, written and verbal
Strong attention to detail
Copywriting, editing and proofing
Systems proficient including Microsoft Office, CRM and CMS
Comms and campaign coordination including asset creation
Content management and SEO
E-Commerce platforms
Data and competitor analysis
Strategic planning and project management
Media liaison
Business process analysis and improvement
Training and mentoring
Graphic design
Event organisation and management
Public relations
Interests
Live music performance, creative writing, photography, interior design, outdoor activities.
Previous Experience
- Regional Events Administrator — Marie Curie Cancer Care
- Office Manager / Administrator — Presenting Solutions Ltd
- Administrator — Scapemarker Ltd
- Receptionist / Fundholding Clerk — Mesnes View Doctor’s Surgery
References
Available on request
Timeline
QLS Level 4 - Proofreading and editing
College of Media and Publishing
2026.05 -
E-commerce Executive & Content Manager
Hedges Direct & best4hedging
2017.04 - 2025.10
Marketing & Project Support Administrator
KeTech Systems Ltd
2014.03 - 2016.09
Regional Events Manager and Fundraiser
Marie Curie Cancer Care
2010.12 - 2013.11
BA (Hons) - Creative Arts with Music Major
University of Northumbria
Administration, Events, Marketing, Health and Safety
In-House Training