Samantha Holland
Willenhall,WV13
Summary
Professional with extensive experience in care and support, specializing in trauma-informed practices and epilepsy awareness. Skilled in safeguarding, infection control, and EpiPen administration, ensuring adherence to GDPR and equality standards. Strong communicator with proven ability to collaborate effectively in fast-paced environments. Committed to providing high-quality personal care while fostering mental health awareness and inclusion.
Overview
23
23
years of professional experience
21
21
years of post-secondary education
Work history
Wellbeing Group Facilitator
Walsall College
01.2020 - 09.2025
- - Lead a bi-weekly wellbeing group focused on emotional resilience, confidence-building, and mental health awareness
- - Deliver inclusive activities such as mindfulness, creative expression, and peer support
- - Foster a safe and welcoming environment that encourages personal growth and open dialogue
- (Alternate Saturdays)
- Facilitated engaging group sessions to enhance wellbeing and promote positive mental health.
- Organised workshops and events to raise awareness of wellbeing resources available.
Lead Facilitator – SEND Adult Support Group
Willenhall
Willenhall
01.2019 - 09.2025
- - Co-lead a weekly support group for adults with special educational needs and disabilities
- - Design and deliver inclusive activities that promote independence and social connection
- - Provide tailored emotional and practical support
- - Ensure safeguarding and accessibility standards are upheld
Specialist Learning Mentor
Walsall College
01.2007 - 09.2025
- - Provide expert support to learners aged 16+ with a wide range of disabilities and learning needs
- - Develop and implement personalized strategies to promote independence and academic success
- - Collaborate with multidisciplinary teams to ensure inclusive learning environments
- - Apply trauma-informed practices to support emotional wellbeing and resilience
- - Maintain compliance with safeguarding and equality standards
- Delivered professional development workshops to equip colleagues with effective mentoring techniques.
- Facilitated workshops to boost pupil confidence and self-esteem.
- Encouraged positive behaviour, resulting in decreased instances of classroom disruptions.
Housekeeper
Walsall Manor Hospital
01.2011 - 09.2015
- - Served meals and managed dietary requirements for patients
- - Liaised with patients and maintained clerical records
- - Promoted equality and diversity in patient care
- Maintained cleanliness and hygiene standards across patient areas and common spaces.
- Collaborated with healthcare professionals to support infection control initiatives.
- Supported adherence to health and safety regulations through consistent practice of best cleaning methods.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
Carer
Housing 21
07.2005 - 02.2008
- - Delivered personal care to service users with dementia and learning disabilities
- - Supported community access and independence
- - Planned and prepared meals according to individual needs
- Delivered compassionate care and support to residents, ensuring their well-being and dignity.
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
Food Prep Assistant & Shop Floor Staff
Morrisons Supermarket
09.2003 - 07.2005
- - Prepared fresh salads, pizzas, and sandwiches in the staff canteen and deli section
- - Maintained high standards of hygiene and food safety
- - Assisted customers on the shop floor with product selection and service
- - Supported stock rotation and display setup
- Collaborated with team members to ensure efficient workflow during peak hours.
- Monitored stock levels and reported shortages to management for replenishment.
- Ensured compliance with health and safety regulations throughout daily operations.
- Followed all health and safety procedures accurately for a safer work environment.
Carer
Bescot Care Home
01.2003 - 01.2005
- - Delivered domiciliary care and personal support
- - Prepared meals and adhered to dietary and safety regulations
Education
High School - Mathematics Level 2, English Level 2, GNVQ Health and Social Care, Home Economics, IT
Wood Green High School
01.2000 - 01.2002
Professional Development - Autism Awareness, Trauma-Informed Practice, Epilepsy Awareness & Response Training, Safeguarding & Prevent, EpiPen & Manual Handling, Infection Control, GDPR Compliance, Diabetes & Drug Awareness, Mental Health Awareness
Walsall College
01.2007 - 09.2025
Skills
- Care & Support Skills
- - Trauma-Informed Support
- - Epilepsy Awareness & Emergency Response
- - Disability & SEN Care (Autism, ADHD, Dyslexia, Visual/Hearing Impairments)
- - Dementia and Mental Health Awareness
- - Personal Care Delivery
- Professional & Compliance Skills
- - Safeguarding, Prevent & GDPR Compliance
- - Infection Control & Manual Handling
- - EpiPen Administration
- - Equality, Diversity & Inclusion Implementation
- Interpersonal Skills
- - Empathetic Communication
- - Team Collaboration & Stakeholder Engagement
- - Conflict Resolution & Complaint Handling
- - Adaptability in Fast-Paced Environments
Vivienne Crawley Line Manager, Walsall College 📞 01922 657000 📧
Vivienne, Crawley, Line Manager, 01922 657000, Walsall College
Lisa Powell Inclusive Support Co Ordinator 01922 657000, Walsall College
Timeline
Wellbeing Group Facilitator
Walsall College
01.2020 - 09.2025
Lead Facilitator – SEND Adult Support Group
Willenhall
01.2019 - 09.2025
Housekeeper
Walsall Manor Hospital
01.2011 - 09.2015
Specialist Learning Mentor
Walsall College
01.2007 - 09.2025
Professional Development - Autism Awareness, Trauma-Informed Practice, Epilepsy Awareness & Response Training, Safeguarding & Prevent, EpiPen & Manual Handling, Infection Control, GDPR Compliance, Diabetes & Drug Awareness, Mental Health Awareness
Walsall College
01.2007 - 09.2025
Carer
Housing 21
07.2005 - 02.2008
Food Prep Assistant & Shop Floor Staff
Morrisons Supermarket
09.2003 - 07.2005
Carer
Bescot Care Home
01.2003 - 01.2005
High School - Mathematics Level 2, English Level 2, GNVQ Health and Social Care, Home Economics, IT
Wood Green High School
01.2000 - 01.2002
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