Compassionate Key Worker with knack for building trust and fostering positive relationships. Skilled in providing personalised support and improving well-being through tailored care plans. Recognised for enhancing client satisfaction and contributing to supportive team environment.
Overview
9
9
years of professional experience
Work history
Self employed group facilitator of music and art.
RNIB, Mencap, local councils, charities.
Nottingham/Derby, Nottinghamshire, Derbyshire.
03.2000 - 04.2005
Synthesised participant feedback for continuous improvement of sessions.
Fostered inclusive atmosphere with proactive engagement strategies.
Monitored group dynamics with keen observation skills.
Implemented innovative ice-breakers for effective team building.
Collaborated closely with co-facilitators for seamless event progression.j
Adapted facilitation style to suit varying audience needs.
Managed conflict within groups, ensuring smooth operation.
Navigated sensitive topics with tact and discretion, maintaining a respectful dialogue space.
Coordinated logistics for successful workshops and events.
Encouraged constructive feedback, improving team performance.
Developed workshop materials to enhance participant understanding.
Maintained orderly environment by establishing clear rules and expectations.
Promoted active learning through dynamic facilitation techniques.
Crafted engaging content for memorable learning experiences.
Facilitated group discussions for effective communication.
Planned sessions following programme requirements and determined ways to deliver sessions to meet participant needs.
Adopted flexible approach in response to unforeseen challenges.
Facilitated group and one-to-one teachings with targeted curriculum programmes.
Implemented safe use and storage of educational equipment.
Coordinated care/support/key worker.
Framework Housing association.
Nottingham, Nottinghamshire
03.1999 - 04.2004
Maintained a safe environment for vulnerable individuals by enforcing health and safety regulations.
Offered personal care to elderly patients, promoting their dignity and respect.
Promoted positive behaviour amongst service users through effective role modelling techniques.
Received recognition from management for consistently providing empathetic care to all residents.
Recorded accurate patient information in line with data protection guidelines for efficient record keeping.
Ensured vital medical supplies were always available by regularly auditing inventory.
Facilitated open lines of communication between staff members, fostering a supportive work environment.
Delivered high standards of care by adhering to organisational policies and procedures.
Care/support worker for the disabled elderly.
Milstead Care
Reigate, Surrey
01.1997 - 01.1998
Monitored changes in behaviour or health status to alert medical professionals promptly.
Documented all care provided accurately, improving communication amongst team members.
Collaborated on multidisciplinary teams for comprehensive patient care.
Attended to basic medical needs, ensuring prompt professional attention when required.
Assisted with daily living activities, enhancing residents' comfort and well-being.
Managed anxiety or agitation in patients through calming techniques and strategies.
Maintained clean and hygienic surroundings, promoting health and safety standards.
Supported mobility-impaired patients, fostering independence while ensuring safety.
Conducted regular checks throughout night shifts ensuring the safety of residents.
Addressed dietary needs by preparing nutritionally balanced meals.
Enhanced patient dignity with respectful personal care assistance.
Provided emotional support for distressed individuals to foster calm environments.
Aided in physical therapy exercises to accelerate recovery processes.
Delivered high-quality care by closely following individualised care plans.
Assisted with housekeeping tasks, creating a tidy environment conducive to healing.
Promoted a positive attitude among co-workers fostering an agreeable work atmosphere.
Special needs assistant
Brooklands school
Reigate, Surrey
03.1996 - 07.1997
Supported children with physical disabilities during lunchtimes and breaks, promoting social inclusion amongst peers.
Fostered a positive learning environment to support emotional and mental wellbeing of students.
Administered medication under supervision as needed, ensuring student health and safety at all times.
Assisted speech therapists during sessions, contributing towards marked progress in communication skills among students.
Encouraged group work amongst students which fostered better team-building skills.
Carried out daily living tasks for increased independence among students.
Facilitated art therapy sessions for emotional expression and exploration.
Enhanced learning opportunities by creating sensory activities for students with special needs.
Assisted in the development of social skills, improvement noted in overall behaviour.
Liaised closely with parents and carers, establishing stronger home-school relationships.
Managed classroom behaviour effectively, resulting in a calmer, more conducive atmosphere for learning.
Provided one-to-one support to autistic children which improved their engagement in class activities.
Education
BA(Hons) - Art therapies
University of Derby
Derby
09/1998 - 06/2001
BTEC 1st diploma - Art and Design
Reigate college of Art and Design. East Surrey College.
Reigate/ U.K.
09/1993 - 06/1994
BTEC Foundation - Art and design.
Reigate college of art and design, East Surrey college
Reigate/U.K.
09/1994 - 06/1995
Skills
Hands-On care experience
Security protocol understanding
Risk assessment processing
Calmness under pressure
Confidentiality practice
Empathy development
Special needs care experience
Patient care expertise
Medication Administration
Addiction recovery
Skills building
Health and social care
Wellbeing support
Catering experience
Timeline
Self employed group facilitator of music and art.
RNIB, Mencap, local councils, charities.
03.2000 - 04.2005
Coordinated care/support/key worker.
Framework Housing association.
03.1999 - 04.2004
Care/support worker for the disabled elderly.
Milstead Care
01.1997 - 01.1998
Special needs assistant
Brooklands school
03.1996 - 07.1997
BA(Hons) - Art therapies
University of Derby
09/1998 - 06/2001
BTEC 1st diploma - Art and Design
Reigate college of Art and Design. East Surrey College.
09/1993 - 06/1994
BTEC Foundation - Art and design.
Reigate college of art and design, East Surrey college
Administrative Officer at Ministry of Public Administration, Home Affairs, Provincial Councils & Local GovernmentAdministrative Officer at Ministry of Public Administration, Home Affairs, Provincial Councils & Local Government