Samantha Greenwood
Halifax,United Kingdom
Summary
Accomplished travel industry professional with extensive expertise in airline fare structures, corporate travel policies, and international ticketing. Proficient in GDS systems including Galileo and Sabre, with a strong understanding of travel industry regulations. Demonstrates effective decision-making skills and excels in business travel reservations, itinerary planning, and client relationship management. Known for strong initiative and the ability to manage complex travel arrangements efficiently. Career goal: to leverage comprehensive knowledge and skills to enhance corporate travel management solutions.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Senior business travel consultant
Corporate Travel Management
Bradford, West Yorkshire
07.2013 - Current
- Streamlined business travel arrangements by liaising closely with corporate clients.
- Developed bespoke travel policies tailored to each client's unique requirements.
- Maintained strong relationships with suppliers, securing favourable terms for clients.
- Offered expert advice on travel-related matters to uphold client trust and loyalty.
- Collaborated with airlines and hotels to secure best possible rates for clients.
- Used Sabre to book business trips from beginning to end, including flights, accommodation and car hire.
- Booked worldwide business travel arrangements for a high-profile clients.
- Invoiced customers and chased up unpaid bookings to avoid payment delays and balancing issues.
- Used destination knowledge to enhance customer trips with local recommendations.
Leisure Travel Consultant
Thomas Cook
Bradford, Yorkshire
06.2007 - 03.2013
- Delivered exceptional service with detailed knowledge of various holiday destinations.
- Arranged complex multi-stop holidays for optimal client experience.
- Negotiated contracts with vendors, securing best value for clients.
- Advised customers on visas and travel safety.
- Tracked flight prices to secure best-possible prices for customer trips.
- Used destination knowledge to enhance customer trips with local recommendations.
- Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
- Monitored flight costs and demand to achieve best-possible prices.
Education
GCSEs -
Eccleshill Upper
09.1993 - 09.1996
Skills
- Strong initiative
- Airline fare structures knowledge
- Corporate travel policies expertise
- Proficiency in gds systems
- Travel industry regulations understanding
- International ticketing
- Galileo GDS
- Effective decision making
- Business travel reservations
- Sabre GDS
- Itinerary planning
- Client Relationship Management
Affiliations
- Walking and gym
Timeline
Senior business travel consultant
Corporate Travel Management
07.2013 - Current
Leisure Travel Consultant
Thomas Cook
06.2007 - 03.2013
GCSEs -
Eccleshill Upper
09.1993 - 09.1996
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