Sam Scott Smith
Summary
Experienced career coach specializing in teamwork and problem-solving. Has provided impactful career counseling and goal-setting through exceptional communication and interpersonal skills. Committed to assisting job seekers and military veterans with complex health needs in achieving meaningful employment through personalized coaching approaches.
Overview
1
1
Certification
23
23
years of professional experience
Work history
Civil Service Work Coach
Department for Work and Pensions
Chepstow
2024.09 - 2026.07
- Improved job-search outcomes by delivering tailored guidance through digital tools.
- Strengthened ongoing care by coaching people to build trust despite complex health needs.
- Accelerated resolutions by coordinating caseload management and timely referrals.
- Ran movement to work programmes to help youth customers move forward into employment.
HGV Tanker Driver
Boc Gas / Certas Energy
Bristol
2021.10 - 2024.09
- Managed hazardous goods deliveries under ADR Class 3 and 2 for commercial clients.
- Directed compliance with safety and transport regulations to support dependable operations.
- Owned accurate delivery logs and vehicle checks to uphold company standards.
Customer Service Advisor
Transport for Wales
Cardiff
2011.05 - 2021.10
- Strengthened passenger safety and accessibility for disabled travellers through platform checks.
- Coordinated emergency first aid delivery in line with workplace training for staff.
- Accounted for station standards by directing 8 staff as supervisor.
Combat Engineer
Royal Engineers, British Army
Cambridge
2003.06 - 2011.01
- Coordinated construction of critical roads, bridges, and airstrips to strengthen access.
- Directed mine-clearance operations in Afghanistan to control terrain risks effectively.
- Managed encryption and secure data transmission to safeguard sensitive information.
- Supervised 6 men during Operation Herrick in Afghanistan, maintaining operational readiness.
Education
NVQ Level 2 - Communication Technology and Infrastructure
NVQ Level 2 - Security, Safety & Loss Prevention
SVQ Level 3 - Construction & Civil Engineering Services
School of Civil Engineering
FleetECDL - European Computer Driving Licence
NPLQ - National Pool Lifeguard Qualification
GCSEs - Maths & English
First Aid at Work - undefined
Skills
- Client support
- Problem solving
- Time management
- Proactive teamwork
- Punctuality and reliability
- Calm under pressure
- Diligence and work ethic
Certification
- Full UK Driving Licence (LGV C, C+E)
- CPC Certified
- ADR Class 3 &2 (Tanks, Gases)
- UK Passport Holder
- First Aid At Work
Interests
Personal development and lifelong learning, Travel and cultural exploration, Fitness and wellbeing
Hobbies and interests
- Gardening, Walking, Hiking, Gym activities
Work history
7 years and 8 months,10 years and 6 months,3 years,1 year and 11 months
Timeline
Civil Service Work Coach
Department for Work and Pensions
2024.09 - 2026.07
HGV Tanker Driver
Boc Gas / Certas Energy
2021.10 - 2024.09
Customer Service Advisor
Transport for Wales
2011.05 - 2021.10
Combat Engineer
Royal Engineers, British Army
2003.06 - 2011.01
First Aid at Work - undefined
GCSEs - Maths & English
NPLQ - National Pool Lifeguard Qualification
ECDL - European Computer Driving Licence
SVQ Level 3 - Construction & Civil Engineering Services
School of Civil Engineering