Josh Getty
Belfast,Antrim and Newtownabbey
Summary
I am a motivated and people-focused professional with experience as a Work Coach for the Department for Work and Pensions. I support individuals to overcome barriers to employment and progress into sustainable work. Strong strong communication and coaching skills with the ability to build rapport, motivate others and manage a varied caseload of claimants. Alongside this i have experience in other customer-facing roles, developing experience in assisting customers in a high quality service under pressure. Highly highly organised and committed to helping others achieve their goals. I am now looking to develop my career in recruitment where i can apply my skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Work coach
Department For Work & Pensions
Belfast, Antrim
2024.10 - Current
- Handled difficult situations calmly and professionally, resulting in satisfactory resolutions.
- Evaluated clients' backgrounds, resulting in suitable job placements.
- Monitored progress of each client regularly, ensuring they were on track towards achieving their career goals.
- Provided ongoing support, leading to sustained employment retention.
- Meeting with claimants on a regular basis
- Managing my own workload and diary
- supporting claimants to search for suitable jobs and set realistic employment goals
- monitoring job search activity
- Identified barriers to employment and designed strategies for overcoming them, increasing chances of securing jobs.
Bar and floor staff
Banana Block
Belfast, Antrim
2023.10 - 2024.10
- Managed queues effectively during peak hours, decreasing wait times.
- Restocked bar efficiently during busy periods.
- Utilised upselling techniques to enhance sales revenue.
- Collaborated with team members to deliver efficient service.
- Executed cleaning duties to uphold hygiene standards on shop floor.
- Adhered to health and safety regulations strictly.
- Supported inventory checks for accurate record keeping.
- Set up and packed down late night events
Trading assistant
Sainsburys
Belfast, Antrim
2022.11 - 2023.10
- Served customers by providing product information and answering queries.
- Helped customers find products by navigating store layout and inventory.
- Adhered to health, safety and food hygiene standards to maintain compliance
- Checked product dates and rotated stock to ensure freshness
- Supported promotional changes and set up seasonal displays to enhance customer engagement
- working as part of a team
Education
GCSEs -
Rockport School
Holywood 2018.09 - 2020.08
A-Levels -
Bangor Academy
Bangor 2020.09 - 2022.06
Foundation Degree in Science - Hospality and Tourism
Belfast Metropolitan College
Belfast 2022.09 - 2024.05
Skills
- Job matching
- Screening CVs
- Interviewing skills
- Goal coaching
- Client support
- Job analysis
- Managing a full diary
- Working towards deadlines
- Good time management skills
- Strong verbal and written communication
- Building rapport with customers
- Highly motivated
Certification
Clean driving license
Duke of Edinburgh silver award
Timeline
Work coach
Department For Work & Pensions
2024.10 - Current
Bar and floor staff
Banana Block
2023.10 - 2024.10
Trading assistant
Sainsburys
2022.11 - 2023.10
Foundation Degree in Science - Hospality and Tourism
Belfast Metropolitan College
2022.09 - 2024.05
A-Levels -
Bangor Academy
2020.09 - 2022.06
GCSEs -
Rockport School
2018.09 - 2020.08