Sam Miranda
Hounslow
Summary
Dedicated and hard-working professional with a strong foundation in behavioural observation and team collaboration. Known for being polite, friendly, and an active listener, excelling in fast-paced environments while maintaining organisation and multitasking efficiency. A CPC holder with a keen ability to learn quickly, aiming to leverage skills in dynamic settings to contribute effectively to team success.
Overview
4
4
years of professional experience
Work history
Bus driver
metroline
Hounslow
09.2024 - Current
- Ensured safe and efficient transportation of passengers across diverse routes.
- Conducted thorough pre-trip inspections of vehicles to maintain operational safety standards.
- Assisted passengers with boarding and alighting, providing exceptional customer service throughout journeys.
- Complied with all local traffic laws and regulations to uphold safety and legal standards during operations.
- Obeyed highway code and road safety rules, providing safe, professional bus services.
Food Production Worker
McDonald's
hounslow, uk
06.2022 - 11.2025
- Managed complaints with calm, clear communication and problem-solving.
- Produced high-volume orders to effectively meet customer demand.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Built and maintained courteous and effective working relationships.
- Operated tills to accurately process cash and credit card transactions.
- Maintained clean, safe working environments to eliminate accident risks.
- Assembled, packaged and labelled products, strictly following company guidelines.
- Cleaned production equipment and tools thoroughly to maintain hygienic production environments.
Customer Assistant
Tesco
Feltham
11.2021 - 02.2022
- Regularly replenished shelves, till areas and displays with latest merchandise and signage.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Stocked and rotated inventory regularly.
Education
GCSEs - Engineering
Uxbridge collage
UxbridgeSkills
- Polite and friendly
- Hard-working
- Active listener
- Work good in teams
- Fast learner
- Behavioural observation
- Well-organised multitasker
- Ability to handle fast-paced environment
- CPC holder
Timeline
Bus driver
metroline
09.2024 - Current
Food Production Worker
McDonald's
06.2022 - 11.2025
Customer Assistant
Tesco
11.2021 - 02.2022
GCSEs - Engineering
Uxbridge collage