Sam Hyland
Liverpool
Summary
Reliable and hardworking university student with a strong work ethic and excellent communication skills, currently studying Biological Sciences. Quick to learn, confident under pressure, and experienced in fast-paced environments through academic and team-based projects. Eager to contribute to a dynamic hospitality team, providing high-quality service and a positive customer experience.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Bartender
Everyman and Playhouse Theatre
08.2025 - Current
- Handled busy intervals and anticipated demand to maintain service quality and customer satisfaction.
- Kept bar stocked and organised for easy access and quick service to customers.
- Verified customer age using official government identifications prior to serving alcohol.
Barista
Watering Can
Liverpool
03.2025 - 08.2025
Team member
Everyman Cinema
12.2024 - 03.2025
- anticipated incoming and exiting for over four cinema rooms, efficiently took orders, ran food and drink and cleaned cinemas under strict time constraints
Payroll Officer
Liverpool City Council
Liverpool
08.2022 - 09.2024
- assisted with a high quality and timely payroll run with minimal errors
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Kept employees informed about payroll with clear and accurate payment statements.
Barista
Bean there Coffee Shop
01.2022 - 08.2022
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Greeted and connected with every customer, recommending drinks and pastries.
- Maintained calm demeanour during high-volume periods and special events.
Runner / Waiter
Crust, Woolton
Liverpool, Merseyside
09.2021 - 01.2022
- Processed and managed takeaway orders accurately through the point-of-sale system, ensuring timely preparation and dispatch
- Coordinated with third-party delivery drivers, handling handovers efficiently to maintain order accuracy and punctuality
- Prepared and packaged takeaway orders to a high standard, ensuring presentation and completeness before dispatch
- Delivered attentive table service, taking and serving food and drink orders in a fast-paced hospitality environment
Bartender
Black Cat Bar (Smithdown + Rose Lane
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
Bartender
The Marina
Education
Level 3 Payroll Administrators Apprenticeship -
Liverpool City Council
01-2024
A Levels - ABB in Biology, Chemistry and Psychology
Bluecoat school sixth form
01-2022
GCSE - 9 GCSE's, Grade 9-6
St Francis Xavier's college
01-2020
Biological Sciences -
Uni Of Liverpool
01-2024
Skills
- Customer Service
- Ability to work under pressure
- Adaptable
- Taking initiative
- Motivated
- Reliable
- Works well as part of a team
- Communication
- Pro-active
Hobbies and Interests
- Music (music production, guitar)
- Sports (squash, padel, climbing, football, gym)
Certification
- Driving License
- Level 3 Payroll certificate
Hobbies and interests
- reading
- Excercise (gym, squahs, padel, football)
- Music (guitar, music production)
Timeline
Bartender
Everyman and Playhouse Theatre
08.2025 - Current
Barista
Watering Can
03.2025 - 08.2025
Team member
Everyman Cinema
12.2024 - 03.2025
Payroll Officer
Liverpool City Council
08.2022 - 09.2024
Barista
Bean there Coffee Shop
01.2022 - 08.2022
Runner / Waiter
Crust, Woolton
09.2021 - 01.2022
Bartender
Black Cat Bar (Smithdown + Rose Lane
Bartender
The Marina
Level 3 Payroll Administrators Apprenticeship -
Liverpool City Council
A Levels - ABB in Biology, Chemistry and Psychology
Bluecoat school sixth form
GCSE - 9 GCSE's, Grade 9-6
St Francis Xavier's college
Biological Sciences -
Uni Of Liverpool