Sam Hollis
Maidstone,Kent
Overview
3
3
years of professional experience
Work history
Waiting Staff
Wimpy
Maidstone, Kent
2024.12 - Current
- Stayed up to date on menu changes to accurately answer customer queries.
- Maintained up-to-date knowledge of current promotions, specials and service additions, providing expert customer assistance.
- Managed timing standards in food deliveries to minimise delays.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Prioritised multitasking under high pressure situations, improving overall service speed.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Maintained proper hygiene standards in the kitchen for safe food handling.
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
- Worked quickly to complete cleaning within allotted timeframes.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Cleaned and dried windows, mirrors and glass surfaces.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
Volunteer youth worker
Heart of Kent Hospice
Maidstone, Kent
2022.06 - 2022.10
- Kept checkouts areas and general store clean and orderly.
- Greeted each customer warmly, creating a friendly shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Advised alternative products to meet specific preferences or budgetary needs.
- Helped customers make product and service selections among range of options.
- Assisted customers with enquiries to enhance their shopping experience.
- Educated customers on promotions, offers and special events to enhance product sales.
- Ensured cleanliness by sorting, washing, drying and ironing clothes.
- Inspected every garment post-washing ensuring no residue of dirt or detergent was left behind.
- Ensured cleanliness of linens and uniforms by diligent washing and ironing.
- Followed detailed instructions on garment labels to properly clean clothes.
Education
A-Levels - Film Studies, English Literature, Art, Sociology
Maidstone Grammar School
Maidstone, Kent 2023.09 -
GCSEs - English Literature+Language, Maths, History, R.S, Double Science, Art, French, German, Latin
Maidstone Grammar School
Maidstone, Kent 2020.09 - 2023.07
Skills
- Safe food handling
- Effective communication
- Food safety understanding
- Public speaking
- Technical troubleshooting
- Stock inventory maintenance
- Hot beverage making
- Dining room management
- Resilience under pressure
- Kitchen staff coordination
- Proactive approach
- Mediator
- IT and Computers
- Microsoft Software
- Adobe Software
- Art and Design
- Graphic Design
Affiliations
- Passionate about filmmaking, art, literature and music.
Accomplishments
Duke Of Edinburgh Bronze Award Recipient
Languages
German
Intermediate
French
Elementary
Timeline
Waiting Staff
Wimpy
2024.12 - Current
A-Levels - Film Studies, English Literature, Art, Sociology
Maidstone Grammar School
2023.09 -
Volunteer youth worker
Heart of Kent Hospice
2022.06 - 2022.10
GCSEs - English Literature+Language, Maths, History, R.S, Double Science, Art, French, German, Latin
Maidstone Grammar School
2020.09 - 2023.07