Sally Mensah
St Albans
Summary
Friendly and reliable with strong communication skills and teamwork. Quick learner who adapts easily to new tasks and environments. Proven ability to handle customer inquiries patiently and efficiently, ensuring a positive shopping experience. Eager to contribute to the supportive and collaborative work environment.
Overview
4
4
years of professional experience
Work History
Shop Worker
Glomens
Watford, Hertfordshire
2023.04 - 2026.01
- Managed stock levels on shop floor, restocked shelves, and organised displays to enhance product visibility and customer experience.
- Established and nurtured effective relationships with customers, colleagues and store management.
- Collaborated with managers to create promotions and sales, providing insights based on customer trends and competitor activity.
- Conducted cash counting, cleaned floors, closed POS systems, and recorded daily profit data to ensure accurate financial reporting.
Charity Volunteer
HCPT
Lourdes
2024.04 - 2024.04
- Supervised children while maintaining routines and supporting safe play, fostering a positive environment.
- Monitored young people and guided crowds safely through busy areas, ensuring their well-being and safety.
- Maintained order by observing behaviour and intervening promptly to prevent conflicts.
Shop Volunteer
Mirror Image
London Colney, Hertfordshire
2022.07 - 2022.07
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Maintained tidy shop floor and storage areas to enhance customer experience and operational efficiency.
- Coordinated with team members to organise back-stock, ensuring efficient flow of goods to meet customer demands.
- Completed Year 10 work experience, gaining practical insights into daily operations and customer interactions.
Education
A-Levels - English Literature, History, Psychology
Nicholas Breakspear Catholic School
St Albans, HRT2025-01
GCSEs - English literature, English Language, Maths, RE, Child Development, Combined Science, History, Spanish
Nicholas Breakspear Catholic School
St Albans, HRT2023-01
Skills
- Stock management
- Cash handling
- Customer retention
- Customer Service
- Attention to Detail
- Excellent communication
- Proactive attitude
Timeline
Charity Volunteer
HCPT
2024.04 - 2024.04
Shop Worker
Glomens
2023.04 - 2026.01
Shop Volunteer
Mirror Image
2022.07 - 2022.07
A-Levels - English Literature, History, Psychology
Nicholas Breakspear Catholic School
GCSEs - English literature, English Language, Maths, RE, Child Development, Combined Science, History, Spanish
Nicholas Breakspear Catholic School