Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Sakshi Kadam

Sakshi Kadam

Coventry,West Midlands

Summary

Friendly and detail-oriented hospitality professional with over 2 years of experience in café, dessert shop, and customer-facing environments. Skilled in crafting speciality beverages, preparing desserts, and providing outstanding service in fast-paced yet welcoming spaces. Passionate about matcha, artisanal coffee, and creating memorable experiences for every guest.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Visual merchandiser

Barnardo's
Coventry, West Midlands
05.2025 - 07.2025
  • Implemented new display layouts to improve shopping experience.
  • Demonstrated flexibility in schedule, working evenings and weekends as required during peak holiday seasons.
  • Streamlined merchandise replenishment process to minimise disruption on shop floor.
  • Developed innovative window displays to enhance customer engagement.

Barista & Dessert Assistant

Matcha Moments Cafe
Birmingham, West Midlands
01.2025 - 05.2025
  • Prepared and served speciality drinks, including matcha lattes, espresso-based coffees, and fruit teas.
  • Assisted in plating and decorating desserts such as Basque cheesecakes and seasonal pastries.
  • Maintained thecleanliness and organisation of workstations to meet hygiene standards.
  • Provided product recommendations to customers, increasing add-on dessert sales by 15%.
  • Provided a welcoming atmosphere to customers, promoting return visits.

Beverage assistant

Sweet Leaf Dessert Bar
Pune, India
12.2023 - 07.2024
  • Prepared bubble teas, milkshakes, and smoothie bowls.
  • Managed online and takeaway orders through delivery platforms.
  • Assisted in stock management and inventory updates.
  • Trained two junior staff on beverage preparation and customer interaction skills.
  • Developed knowledge of global beverages to better assist customers.

Education

Bachelor of Business Administration - Business Administration

MIT ACSC
India
10.2021 - 04.2024

Masters - Supply Chain Management and Logistics

Coventry University
Coventry
09.2024 - 08.2025

Skills

  • Barista skills (espresso, latte art, matcha preparation)
  • Dessert plating and presentation
  • Customer engagement & upselling
  • POS operation (Square, Clover, and similar)
  • Food hygiene & safety compliance
  • Team collaboration in fast-paced settings
  • Social media familiarity for café promotions
  • Aesthetic sensibility

Languages

English
Fluent
Hindi
Native
Marathi
Native
Japanese
Advanced

Affiliations

Art, Floristry, Reading, Cooking

Timeline

Visual merchandiser

Barnardo's
05.2025 - 07.2025

Barista & Dessert Assistant

Matcha Moments Cafe
01.2025 - 05.2025

Masters - Supply Chain Management and Logistics

Coventry University
09.2024 - 08.2025

Beverage assistant

Sweet Leaf Dessert Bar
12.2023 - 07.2024

Bachelor of Business Administration - Business Administration

MIT ACSC
10.2021 - 04.2024

Similar Profiles

Create profile
Sakshi Kadam