

• Led daily shifts as Person in Charge (PIC) to enforce Dubai food safety rules.
• Crafted 80+ daily beverages, including specialty coffee ,mocktails,and ceremonial matcha
• Reduced bar waste by 15% using daily stock tracking and FIFO methods.
• Trained 4 new junior baristas on espresso extraction and latte art.
• Handled POS checkout systems, cash drawers, and customer issues during peak hours
• Served premium coffees and teas in a fast-paced, busy environment.
• Upsold pastries and desserts to increase daily sales by 10%.
• Balanced the cash drawer daily with zero errors at the end of the shift.
• Cleaned beverage equipment to meet Dubai Municipality hygiene standards.