Saim Jawad
Berkshire
Summary
Dynamic professional with strong record of leading transformation and achieving high impact results whilst consistently exceeding expectation's across operation's, government projects and public relation's and service. Expert at leading large team's, implementing key initiative's competent in design and delivery of policy. Expert in solving intricate challenges in diverse communities, stakeholder management and cross department convergence. Lauded for impressive strategic planning, outstanding communication and problem solving alongside commitment to integrity driven leadership and delivering tangible outcome's in highly demand time sensitive environment's.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
UC Work Coach and district complex needs lead
Department For Work & Pensions
, London
01.2024 - Current
- Aided a caseload of 200 plus clients efficiently and optimised employment outcomes by 23% over my first year.
- Effectively Led our Secretary of state for Work and Pension's programme "connect to work" within my district which advanced support for vulnerable individual's and bolstered district employment outcomes by 34% annually.
- Interpreted intricate government policy on welfare, pension's and child maintenance across 14 district jobcentre's and 1200 plus staff which enhanced their understanding and increased support to customers, reflected in annual satisfaction survey's.
- Partnered with senior stakeholders, ministers/MP's and local authorities'. Displayed strong political acumen executing any risk to the organisation and government reputation.
- Proficiently mentored a diverse range of new members to our department, implemented inclusivity and coached new members to future leaders. Evident with 6 members of staff who excelled to leadership roles.
- Formulated robust partnership's with external government department's such as Home Office, Probation Service's and National Career Service's which secured team alignment and elevated district employment outcome's by 34% illustrated in our annual report.
- Relayed my best practice's across my department to enhance work methods and understanding to increase performance and become high achiever's excelling the department's expectation's.
- Invested in self development and career progression depictable with regular department optional learning and development courses and embracing in additional responsibilities' for cultivating experience's.
- Assisted in formation of new policies and implemented this to large diverse audiences.
Operations Relations Manager
SK GROUP
, Bracknell Forest
01.2019 - 12.2023
- Successfully led 24 stores and 1600 members of staff to excel KPI's and significantly increased business income by 22% in my first year whilst maintaining this growth income annually.
- Implemented tailored strategic actions plans to each store effectually reducing customer complaints by 28% across the business.
- Managed basic payroll promptly ensuring staff were accurately paid and time sheets were aligned with company policy.
- Closely collaborated with senior stakeholders and delivering results to outperform their expectations. Fostered clear communication therefore mitigated business risk.
- Sustained robust relationships with clientele leading to the acquisition of two companies boosting long term profit capability, developed a stronger workforce which resulted in enhanced market coverage.
Education
A-Levels - Biology
Sandhurst Sixth
09.2019 - 07.2021
A-Levels - Psychology
Sandhurst Sixth
09.2019 - 07.2021
A-Levels - Health and social care
Sandhurst Sixth
09.2019 - 07.2021
A-Levels - Chemistry
Open Study College
09.2019 - 07.2021
Skills
- Strong Leadership and Management
- Excellent stakeholder relationship engagement
- High Political awareness and impartiality
- Policy development and delivery
- Stimulate understanding and alignment through outstanding communication
- Analytical problem solving and critical thinking
- Confident in public speaking and influence
- Proficient in analysing qualitative and quantitative data
- Clear, accurate and persuasive reporting
- Expert at conveying intricate information to a diverse audience
- prioritises team work, coaching and an inclusive environment
Timeline
UC Work Coach and district complex needs lead
Department For Work & Pensions
01.2024 - Current
A-Levels - Biology
Sandhurst Sixth
09.2019 - 07.2021
A-Levels - Psychology
Sandhurst Sixth
09.2019 - 07.2021
A-Levels - Health and social care
Sandhurst Sixth
09.2019 - 07.2021
A-Levels - Chemistry
Open Study College
09.2019 - 07.2021
Operations Relations Manager
SK GROUP
01.2019 - 12.2023