SAIM JAWAD
Summary
Public policy and government operations professional with 7+ years combined experience across central government and Public Affairs lead within large-scale organisations. Proven background in communications, policy design, implementation and operational delivery for national welfare, housing, healthcare and employment programmes affecting millions of citizens. Highly experienced in leading and taking ownership of multi-site teams of 1,500+ staff and coordinating work with ministers, MPs and senior civil servants on politically sensitive issues. Expert in data-led decision making, stakeholder collaboration and cross-department programme leadership. Respected for impartiality, analytical judgement and the ability to achieve results under pressure within complex public service settings.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Senior Work Coach and Policy, Complex Needs Lead
Department for Work and Pensions (DWP)
London
01.2024 - 12.2025
- Spearheaded district-wide policy strategy and oversaw implementation of the Connect to Work programme supporting 1.8 million Universal Credit claimants across West London.
- steered and championed welfare, pensions and child maintenance policy organisation-wide, enhancing consistency of delivery and operational proficiency.
- Briefed programme outcomes to senior officials and ministers utilising data from platforms such as Power BI, SOP and Excel to influence strategic decision-making.
- Partnered with MPs, ministers and senior stakeholders to resolve politically sensitive cases and ensure impartial, policy-aligned solutions.
- Devised and implemented internal policies and training materials distributed across the organisation in compliance with organisational values.
- Cultivated partnerships with departments and external agencies (Home Office, Houses of Parliament, Think tanks) to coordinate strategic cross-government support for vulnerable citizens.
- Awarded Outstanding Leader Award (DWP) for project management and district performance improvement.
- Articulated policy briefings to senior audiences including the Secretary of State’s office to transform policies benefiting operational staff, citizens in line with government's budget and priorities.
- Spearheaded major government projects across employment and benefits, overseeing several budgets increasing employment outcomes consistent with government priorities.
- Provided strategic guidance to the Chief Executive Officer and Director General on decision-making, budgets and politically sensitive matters.
Senior Policy and Public Affairs Officer
SK Group
Bracknell
01.2019 - 12.2023
- Directed policy implementation for 56 sites and over 1,600 staff, translating policies into practice and stabilised organisational delivery.
- delivered high-impact campaigns nationally to thousands of people and identified and managed organisational risks.
- Partnered with senior stakeholders on business acquisitions, informed decision-making on policies, workforce capability and long-term profitability.
- Established and oversaw a modern and proactive communications service for the public to advance understanding of government decisions and impacts.
- Forged and maintained strong, effective relationships with MPs, think tanks, local authorities, media, the public, NGOs and governing bodies.
- Utilised robust research and data analysis to inform policy and decision-making.
- Proven ability in effective crisis management, protecting operations and the organisation's reputation.
Education
A-Levels - Biology, Psychology, Health and Social Care
Sandhurst Sixth
Royal County of Berkshire. 01.2019 - 01.2021
A-Level - Chemistry
Private Study College
Royal Kensington and Chelsea. 01.2019 - 01.2021
Skills
- Strategic communication Digitally proficient Public Affairs Parliamentary Relations Stakeholder Engagement Cross-Government Collaboration Employment Programmes Risk & crisis Management Data Analysis Report Writing Programme Delivery Housing and Community Support Budget Oversight Proven Leadership and Mentoring Team development
- Tools & Platforms: Power BI SOP Excel Word PowerPoint Outlook Microsoft Office Suite
Certification
- First aid Trained
- Mental health First Aider
- Outstanding Leader Award – Department for Work and Pensions
VOLUNTEERING & COMMUNITY ENGAGEMENT - current
Supported MPs in parliamentary and constituency casework, Prime Ministers Office queries, Committee and board briefing, managing sensitive matters on welfare, housing and public safety. Delivered talks at the House of Commons and community conferences on social policy, public safety and inclusion. Supported ministers on politically sensitive matters, managing budgets and providing advice. Partnered with MPs, Ministers, the Metropolitan Police and local councils on knife crime prevention projects across West London, helping to improve youth engagement and community safety.
Timeline
Senior Work Coach and Policy, Complex Needs Lead
Department for Work and Pensions (DWP)
01.2024 - 12.2025
Senior Policy and Public Affairs Officer
SK Group
01.2019 - 12.2023
A-Levels - Biology, Psychology, Health and Social Care
Sandhurst Sixth
01.2019 - 01.2021
A-Level - Chemistry
Private Study College
01.2019 - 01.2021