SAIF UDDIN AHMED RONY
Small Heath,UK
Summary
Highly skilled professional with expertise in technical proficiency, problem-solving, and team collaboration. Demonstrates exceptional adaptability and customer service, with a proven track record in reservation software navigation and bill calculation. Known for a patient and calm nature, effective sales persuasion, and precise cash handling. Committed to leveraging skills to enhance operational efficiency and customer satisfaction in future roles.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Waiter
The Shahin Restaurant
Sunbury-on-Thames
05.2024 - 03.2025
- Delivered exceptional customer service in a fast-paced environment.
- Assisted with food and beverage service, ensuring customer satisfaction.
- Maintained cleanliness and organization to meet health and safety standards.
Waiter
Bikash Restaurant
Corringham, UK
06.2023 - 04.2024
- Interacted with customers in a friendly and professional manner, enhancing their dining experience.
- Took and processed customer orders accurately and efficiently.
- Contributed to a team-oriented atmosphere while ensuring individual responsibilities were met.
Assistant Manager
A. Malik Jewellers
Sylhet
06.2019 - 03.2023
- Oversaw daily operations, including staff management, inventory control, and customer relations.
- Implemented effective sales strategies that resulted in a 15% increase in revenue over two years.
- Trained and mentored staff to ensure high performance and professional development.
- Maintained financial records and managed budgets to optimize resource allocation.
Sales and Marketing Executive
M/S Al-Madina International
Sylhet
02.2017 - 05.2019
- Spearheaded marketing campaigns, increasing product visibility and customer engagement.
- Developed sales plans that led to a 20% growth in client acquisition.
- Conducted market research to identify trends and target customer demographics.
- Built strong relationships with clients, resulting in improved loyalty and repeat business.
Education
MSc - International Business
Ulster University
UK 05.2023 - 10.2024
Bachelor of Arts - English Language and Literature
Leading University
SYLHET, BANGLADESH 01.2013 - 12.2016
Skills
- Technical Proficiency
- Problem-Solving
- Team Collaboration
- Adaptability
- Customer Service
- Reservation software navigation
- Patient and calm nature
- Bill calculation
- Sales persuasion
- Cash handling
Languages
English
Advanced
Bangla
Advanced (C1)
Personal Information
Date of birth: 07/01/93
Custom
Passionate about learning new skills, engaging in creative problem-solving, and exploring business innovations.
Timeline
Waiter
The Shahin Restaurant
05.2024 - 03.2025
Waiter
Bikash Restaurant
06.2023 - 04.2024
MSc - International Business
Ulster University
05.2023 - 10.2024
Assistant Manager
A. Malik Jewellers
06.2019 - 03.2023
Sales and Marketing Executive
M/S Al-Madina International
02.2017 - 05.2019
Bachelor of Arts - English Language and Literature
Leading University
01.2013 - 12.2016
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