Sahra Hashi
London,United Kingdom
Summary
Organized and reliable professional with experience in education support and customer service within diverse workplace environments. Proven skills in communication, teamwork, record-keeping, and time management. Proficient in Microsoft Office, ensuring accurate and professional task execution. Committed to learning and contributing to initiatives that support children and young people.
Overview
1
1
Certification
4
4
years of professional experience
Work history
SEN Teaching Assistant
New Formation Education
London, united kingdom
2026.03 - Current
- Adapt tasks for additional needs and maintain consistent daily routines.
- Supported pupils through structured learning, ensuring accurate records enhanced learning outcomes.
- Carried out regular progress monitoring; ensured consistent academic growth.
- Record progress accurately and complete education support documents confidentially.
- Communicated pupil progress updates with teachers, parents, and staff to promote consistent support.
- Provided emotional support to pupils in challenging situations, fostering resilience and positive coping strategies.
- Stay calm in busy settings, maintaining professionalism and attention to detail.
Event Steward Wembley Stadium
Trojan security
London, United kingdom
2025.10 - Current
- Managed crowds to keep safety and comfort, following venue policies and procedures.
- Welcomed thousands of guests at major sporting events, concerts, and live shows.
- Ensured ticket validity to facilitate smooth guest access, directed visitors, and answered enquiries to enhance guest experience.
- Coordinated with colleagues, supervisors, and security teams to keep events running smoothly.
- Resolved customer concerns calmly and ensured satisfaction.
- Provided interpersonal support and problem-solving to maintain a positive atmosphere in fast-paced, high-pressure environments.
- Maintained a professional appearance and communicated clearly with diverse visitors.
Sales Advisor
H&M
London, United kingdom
2023.01 - 2025.01
- Increased sales through effective negotiation and persuasion techniques.
- Delivered professional customer service during high-traffic trading hours, supporting customer retention.
- Served customers in busy retail environment, addressing inquiries to enhance shopping experience.
- Managed various store operations efficiently accurately while building confidence in store support duties.
- Assisted in stock taking, ensuring accurate inventory management for optimal stock levels.
Biological Research Intern
Francis Crick Institute
London, United Kingdom
2023.08 - 2023.08
- Completed research internship in professional environment, gaining practical experience in biological research processes.
- Utilised statistical software for data analysis, yielding insightful conclusions.
- Recorded detailed notes to ensure accuracy and support ongoing research efforts.
- Supported daily research work by following established procedures and instructions.
- Contributed innovative ideas during brainstorming sessions, fostering collaborative problem-solving within the team.
- Oversaw inventory of lab equipment, ensuring all items were accounted for and in good working condition, maintaining optimal operation conditions at all times.
Education
A Levels - Psychology, Sociology and Biology
Hampstead Sixth Form
London 1 2022 - 1 2024
GCSEs - English, Mathematics
Hampstead Secondary School
London 1 2017 - 1 2022
Skills
- Child development support
- Administrative support
- Record management
- Microsoft Office proficiency
- Organisational skills
- Attention to detail
- Professional communication
- Team collaboration
- Adaptability and learning
- Confidentiality and integrity
- Customer service excellence
Certification
- CandidateGo / CPD Certification Service February 2026
- Hold a NVQ Level 2 Certificate in Spectator Safety
- Completed Safeguarding for Teachers and Staff training
- Developed understanding of safeguarding responsibilities and professional conduct when working with children and young people
Accomplishments
- Gained experience working in professional environments including education, retail, and research
- Developed strong communication and record-keeping skills through direct support and customer-facing roles
- Built confidence using Microsoft Office and handling responsibilities accurately in busy settings
References
References are available on request.
Personal Interests
Fundraising and supporting community causes, including helping raise money for Aqoon & Human Appeal UK, Reading about psychology and sociology, which has helped me develop my understanding of people and communication, Keeping active and maintaining a balanced routine, which has strengthened my discipline and time management
Timeline
SEN Teaching Assistant
New Formation Education
2026.03 - Current
Event Steward Wembley Stadium
Trojan security
2025.10 - Current
Biological Research Intern
Francis Crick Institute
2023.08 - 2023.08
Sales Advisor
H&M
2023.01 - 2025.01
GCSEs - English, Mathematics
Hampstead Secondary School
1 2017 - 1 2022
A Levels - Psychology, Sociology and Biology
Hampstead Sixth Form
1 2022 - 1 2024