Sahra Amiri
Southampton,Hampshire
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
3
3
years of professional experience
Work History
Waiter
kabul special restaurant
Southampton, Hampshire
05.2023 - 10.2023
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Regularly communicated with kitchen staff to maintain smooth front of house operations, minimising potential service delays.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Takeaway Assistant
pop in pizza
Southampton
03.2021 - 09.2022
- Prepared and packaged food for delivery and collection.
- Employed clear telephone manner to handle orders daily.
- Developed expertise in fast food cuisine to easily manage detailed customer queries and provide informed menu recommendations.
Education
GCSEs -
Regents Park Community College
Southampton 09/2018 - 06/2023
Skills
- Table service
- Point Of Sale system operation
- Exemplary customer service
- Money handling
- Superb time management
- Confident communicator
- Communication
- Cash drawer management
- Order taking
- Physical strength
- Cash counting
- Customer advising
Timeline
Waiter
kabul special restaurant
05.2023 - 10.2023
Takeaway Assistant
pop in pizza
03.2021 - 09.2022
GCSEs -
Regents Park Community College
09/2018 - 06/2023
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