SAGAR GOHIL
Southsea,Hampshire
Summary
Experienced professional in event planning and customer service with a strong background in retail and sports management. Skilled in coordinating events, managing teams, and delivering exceptional client experiences. Proven ability to foster teamwork and improve operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Retail assistant
Sainsbury's
Fareham, Hampshire
2026.02 - Current
- Delivered exceptional customer service through prompt responses to queries and comprehensive product information.
- Guided customers to suitable products based on preferences, enhancing overall satisfaction.
- Resolved customer complaints to ensure satisfaction and encourage repeat business.
- Enhanced customer shopping experiences by guiding over 50 individuals to locate specific items effectively.
- Collaborated with team members to improve operational efficiency and streamline processes.
Trading Assistant
Sainsbury’s
Portsmouth, Hampshire
2025.11 - 2026.01
- Collaborated within team environments to achieve shared goals and enhance workflow
- Completed night shifts to ensure adherence to operational deadlines
- Executed over 900 stock replenishments and optimised warehouse tasks to ensure seamless inventory flow.
Customer & Sales Advisor
Azent Overseas Education
Mumbai
2024.06 - 2025.08
- Coordinated with over 150 clients daily.
- Supported processes to enhance service delivery efficiency.
- Maintained accurate records to boost client satisfaction.
Retail & Customer Specialist
Allankar Jewellers
Mumbai
2023.10 - 2024.02
- Delivered exceptional customer service to over 100 clients in premium retail environment, fostering enhanced customer satisfaction and loyalty.
Education
Master of Science - Sports Management
University of Portsmouth
Portsmouth 2025.09 -
Bachelor of Science - Physics
Mumbai University
Mumbai 2020.01 - 2023.01
Skills
- Event planning and marketing
- Budget management
- Team collaboration
- Effective communication
- Sports management
- Customer service excellence
- Time management strategies
- Problem-solving skills
Languages
English
Fluent
Certification
Event Planning Foundations
Organization Tips for Event Marketing
Brand and Marketing Integration
Business Development: Strategic Planning
Sports Analytics
Data Science
Sports Management
SPORT & EVENT EXPERIENCE
- British Universities & Colleges Sport, Event Volunteer – BUCS Boxing Championships, 2026-01, - Supported delivery of a national inter-university boxing championship in a live competition environment, - Assisted with athlete check-in, weigh-ins, medical clearance, and wristband verification, - Supported on-site operations including competitor flow, bout preparation, and schedule adherence, - Communicated directly with BUCS staff, officials, medical teams, and volunteers to ensure smooth event delivery
- University of Portsmouth, Event Manager – Diwali Celebration, 2025-10, - Planned and delivered a large-scale cultural event with over 200 attendees, - Coordinated volunteers, schedules, and on-the-day logistics, - Acted as a key on-site contact during live event delivery
- University of Portsmouth, Event Coordinator – Navratri Celebration, 2025-09, - Supported event delivery, performer coordination, and attendee flow management
- Front-of-House Volunteer – Sea of Words Poetry Festival, 2025-10, - Supported front of house operations, guest assistance, and crowd flow
Timeline
Retail assistant
Sainsbury's
2026.02 - Current
Trading Assistant
Sainsbury’s
2025.11 - 2026.01
Master of Science - Sports Management
University of Portsmouth
2025.09 -
Customer & Sales Advisor
Azent Overseas Education
2024.06 - 2025.08
Retail & Customer Specialist
Allankar Jewellers
2023.10 - 2024.02
Bachelor of Science - Physics
Mumbai University
2020.01 - 2023.01