Heathrow- security officer
- alert for suspicious suspicious activity
- Monitored and authorised entrance of large vehicles
- Bag, body search, x-0 ray skills, policied passenger flow, conducted ID verifications, and performed thorough security checks whilst consistently being tested and ensuring compliance with airport protocols in a fast-paced, dynamic environment.
- Demonstrated exceptional customer service skills by effectively communicating with diverse individuals, including those with special needs and language barriers, while maintaining rigor in security procedures.
- Coordinated with other officers on shift changes smoothly and effectively.
- Developed resilience and adaptability through ongoing training and real-time rule updates, facing complex situations with composure and sound judgment.
- Mentored new team members, enhancing training skills and fostering a collaborative work environment.