Saffron Knight

• Assisted customers with product selection for optimal satisfaction.
• Managed till operations smoothly, reducing waiting time for customers.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Improved customer service by efficiently handling queries and complaints.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Delivered exceptional after-sales service, encouraging repeat business.

• Enhanced client satisfaction by providing manicure, pedicure, and nail art services tailored to individual preferences.
• Offered personalised consultations for clients desiring unique nail designs.
• Kept up-to-date with latest industry trends to provide modern styling advice to clients.
• Removed old nail polish efficiently without damaging natural nails prior to new applications.

- While working as a Christmas Elf at Webbs Garden Centre, I helped create a fun and magical experience for families visiting santa. My role involved greeting customers, engaging with children in character, and making them feel welcome. I handed out presents, learned about each child's interests, and held friendly conversations with visitors of all ages. This role strengthened my communication, customer service, and teamwork skills while allowing me to create memorable experiences for others.