Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Safayet Sojib Sheikh

Safayet Sojib Sheikh

London,Newham

Summary

A dedicated and customer-focused hospitality and retail professional with experience in fast-paced restaurant and sales environments. Proven ability to work effectively as part of a team, ensuring excellent customer experiences through attentive service, efficient order handling, and strong communication skills. Passionate about delivering high-quality service in both front-of-house and kitchen roles, with a commitment to maintaining cleanliness, organization, and compliance with health and safety regulations.

Currently working as a Team Member at EL&N London, where I am responsible for taking customer orders, serving food, and maintaining a welcoming and professional dining atmosphere. My previous role at Wendy’s Blackwall involved working in both kitchen and front-of-house positions, demonstrating my adaptability and ability to multitask in high-pressure environments. Additionally, my experience as a Sales Assistant at Beauty the Divine has provided me with strong sales and customer service skills, including product recommendations and cash handling.

I am highly motivated, eager to learn, and always strive to exceed customer expectations. My ability to work under pressure while maintaining attention to detail allows me to excel in roles that require efficiency, teamwork, and excellent interpersonal skills. I am now seeking opportunities to further develop my career in hospitality and customer service, where I can contribute my expertise and passion for providing outstanding service.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Team member

El&N London
London
12.2023 - Current

Team Member | 12/2023 – Present
• Serving food and taking customer orders in a high-end restaurant setting.
• Ensuring excellent customer service during breakfast, lunch, and dinner hours.
• Maintaining cleanliness and organization in the dining area.

Team member

Wendy,s Blackwall
London, London
01.2023 - 12.2023

Team Member | 01/2023 – 12/2023
• Assisted in kitchen operations, including food preparation and order assembly.
• Provided high-quality customer service and ensured timely order delivery.
• Maintained hygiene and safety standards in the restaurant.

Waiter

Oven and Kitchen
London, Ilford
06.2022 - 11.2022


• Worked as a waiter, taking orders and serving food efficiently.
• Assisted with kitchen duties, ensuring smooth operations.
• Provided a friendly and welcoming experience for customers.

Team member

Burger King
London, Ilford
01.2022 - 05.2022
  • Collaborated effectively with team members to meet project deadlines.
  • Achieved efficient workflow with proper time management.
  • Improved team communication by organising weekly meetings.
  • Facilitated customer relations for increased brand loyalty.
  • Displayed teamwork skills to improve overall productivity.
  • Maintained high standards of food hygiene, securing customer trust.
  • Optimised inventory control for streamlined operations.
  • Reduced waste by implementing recycling initiatives.
  • Assisted in stock take, maintaining sufficient inventory at all times.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Warmly greeted customers and proactively reduced wait times.
  • Delivered reliable customer service with attention to detail even under high pressure.

Sales assistant

Beauty the divine
London, East Ham
07.2021 - 12.2021

Sales Assistant
• Assisted customers with product selection and provided recommendations.
• Managed cash transactions and maintained store organization.
• Ensured high levels of customer satisfaction through excellent service.

Education

ESOL - Level 3

Newham College
London
09.2021 - 06.2022

Skills

  • Customer relationship management
  • Resource allocation
  • Performance monitoring and evaluation
  • Process improvement
  • Administrative support
  • Scheduling and Planning

Languages

English
Intermediate
Hindi
Intermediate
Bengali
Proficient (C2)

Affiliations

  • Football, cricket, reading books, and watching films.

Timeline

Team member

El&N London
12.2023 - Current

Team member

Wendy,s Blackwall
01.2023 - 12.2023

Waiter

Oven and Kitchen
06.2022 - 11.2022

Team member

Burger King
01.2022 - 05.2022

ESOL - Level 3

Newham College
09.2021 - 06.2022

Sales assistant

Beauty the divine
07.2021 - 12.2021
Safayet Sojib Sheikh