A dedicated and customer-focused hospitality and retail professional with experience in fast-paced restaurant and sales environments. Proven ability to work effectively as part of a team, ensuring excellent customer experiences through attentive service, efficient order handling, and strong communication skills. Passionate about delivering high-quality service in both front-of-house and kitchen roles, with a commitment to maintaining cleanliness, organization, and compliance with health and safety regulations.
Currently working as a Team Member at EL&N London, where I am responsible for taking customer orders, serving food, and maintaining a welcoming and professional dining atmosphere. My previous role at Wendy’s Blackwall involved working in both kitchen and front-of-house positions, demonstrating my adaptability and ability to multitask in high-pressure environments. Additionally, my experience as a Sales Assistant at Beauty the Divine has provided me with strong sales and customer service skills, including product recommendations and cash handling.
I am highly motivated, eager to learn, and always strive to exceed customer expectations. My ability to work under pressure while maintaining attention to detail allows me to excel in roles that require efficiency, teamwork, and excellent interpersonal skills. I am now seeking opportunities to further develop my career in hospitality and customer service, where I can contribute my expertise and passion for providing outstanding service.
Team Member | 12/2023 – Present
• Serving food and taking customer orders in a high-end restaurant setting.
• Ensuring excellent customer service during breakfast, lunch, and dinner hours.
• Maintaining cleanliness and organization in the dining area.
Team Member | 01/2023 – 12/2023
• Assisted in kitchen operations, including food preparation and order assembly.
• Provided high-quality customer service and ensured timely order delivery.
• Maintained hygiene and safety standards in the restaurant.
• Worked as a waiter, taking orders and serving food efficiently.
• Assisted with kitchen duties, ensuring smooth operations.
• Provided a friendly and welcoming experience for customers.
Sales Assistant
• Assisted customers with product selection and provided recommendations.
• Managed cash transactions and maintained store organization.
• Ensured high levels of customer satisfaction through excellent service.