Spending time with my family and making memories
Travelling
Animals especially endangered wildlife
Learning
Meeting people from all areas of life
Reading
History especially people and events that made a difference to our world and outlook
Sadie Brown
48 Downsview Crescent, Uckfield.,East Sussex
Summary
Experienced professional demonstrating strengths in compassionate support, confidentiality and dependable teamwork. Adapts to changing resident needs through clear communication, careful observation and practical problem-solving. Committed to safe, respectful care that supports wellbeing and independence.
Overview
30
30
years of professional experience
Work History
Health Care Assistant
Care UK
Crowborough, East Sussex
01.2024 - Current
- Assisted with daily personal care including bathing, dressing, and toileting support.
- Supported nutrition and hydration needs by serving meals and assisting feeding.
- Facilitated safe mobility through effective walking transfers and proper use of aids.
- Facilitated safe movement for residents using appropriate equipment using equipment safely for movement support.
- Enhanced patient dignity and comfort during daily routines by fostering a respectful environment.
- Used respectful communication to uphold dignity during all care interactions.
- Strengthened mental wellbeing by providing emotional support and companionship to patients.
- Monitored patient behaviour for health changes and reported concerns promptly.
- Responded quickly to call bells, prioritising safety and patient satisfaction.
- Recorded care delivered with accurate, up-to-date documentation and notes.
- Maintained clean, hygienic patient areas following infection control protocols.
- Applied safeguarding and protection principles by reporting welfare concerns.
- Delivered end-of-life care with sensitivity for patients and families.
- Listened to complaints and feedback, actioning improvements to quality care.
- Provided care aligned to detailed care and rehabilitation plans.
Personal Assistant
Private
East Hoathly, East Sussex
05.2022 - 08.2023
- The lady I cared for had M.E. and lived alone wanting to maintain as much independence as she could. My role involved preparing simple meals, walking her dog, house tidying and accompanying to appointments. I worked with this lady until she was well enough to not require my services which was a great outcome.
- Handled sensitive information with discretion, ensuring compliance with data protection regulations and company policies.
Manager of Care Home
Saxon Court
Buxted, East Sussex
02.1997 - 05.2021
- Progressed from carer to Manager at Saxon Court, gaining experience through night and day shifts and leadership roles as Team Leader and Deputy Manager.
- Conducted regular audits of care practices and environments, identifying and addressing areas for improvement promptly.
- Recruited and trained compassionate, trustworthy, professional caregivers, prioritising first-class service user support.
- Developed and maintained strong relationships with service users, relatives, and local communities to support patient-centred care.
- Maintained rigorous safeguarding procedures and processes, guaranteeing optimal service user welfare.
- Managed comprehensive care plans for residents, adhering to regulatory standards and improving quality of life.
- Reviewed and updated policies and procedures to reflect current best practices, legislative changes, and stakeholder feedback.
- Improved care home compliance standards, enhancing reputation and popularity.
- Coordinated multidisciplinary team meetings, facilitating effective communication between healthcare professionals and stakeholders.
- Maintained comprehensive service user records, enabling responsive monitoring and targeted care provisions.
- Collaborated with external healthcare providers and local authorities, ensuring a coordinated approach to care and support services.
- Managed safeguarding investigations with sensitivity, adhering strictly to legal frameworks and promoting the welfare of all service users.
- Closely monitored staff costs, managing shift patterns to provide outstanding care within business budgets.
- Implemented innovative strategies to meet Ofsted and CQC compliance requirements, significantly reducing risk of non-compliance.
- Collaborated with HR to conduct staff appraisals, mediate employee disputes and manage performance.
- Championed resident and family involvement in care planning, ensuring preferences and needs were central to service delivery.
- Responded to critical incidents with professionalism, coordinating swift and effective resolutions in line with policies and procedures.
- Organised community engagement events, strengthening relationships with local groups and enhancing the facility's reputation within the community.
Education
Secondary Education
Oxted County Secondary School
Surrey01-1985
NVQ Level 3 - Health and Social Care
City and Guilds
LondonSkills
- Personal care assistance
- Bathing and dressing assistance
- Medication prompting
- Patient handling and positioning
- Health monitoring
- Infection control
- Healthcare and safety
- Confidentiality compliance
- Clear communication
- Compassionate care
Interests
Timeline
Health Care Assistant
Care UK
01.2024 - Current
Personal Assistant
Private
05.2022 - 08.2023
Manager of Care Home
Saxon Court
02.1997 - 05.2021
Secondary Education
Oxted County Secondary School
NVQ Level 3 - Health and Social Care
City and Guilds