Sachin Badgujar
Greenford , London ,Middlesex
Summary
Friendly and approachable individual with strong communication and problem-solving skills, coupled with proven ability to adapt quickly to new environments. Demonstrated proficiency in customer service and teamwork.
Overview
4
4
years of professional experience
Work history
Guest Service Assistant
Holiday Inn West London
North Acton
2025.01 - Current
- Implemented feedback from guests to enhance their future stays.
- Ensured all guest requests were met promptly, enhancing overall satisfaction.
- Processed payments accurately for financial integrity.
- Handled complaints and queries for improved customer relations.
- Enhanced guest satisfaction by providing prompt, courteous service.
- Exceeded guest expectations by accommodating special requests and changes, boosting satisfaction levels.
Meeting and Events Coordinator
Sofitel London Heathrow
London
2023.08 - 2024.12
- Collaboratively planned large-scale corporate functions, resulting in seamless operations.
- Managed event logistics to ensure timely delivery of services.
- Negotiated contracts with suppliers, securing cost-effective deals.
- Communicated effectively with stakeholders, achieving clear understanding of event requirements.
- Ensured compliance with health and safety regulations at all events.
- Produced post-event reports for management review.
Administrator
Memorial Hospital
Sonipat , Haryana
2022.01 - 2023.04
- Develop work schedules and ensure adequate staffing levels
- Monitor patient flow and service efficiency
- Coordinate between departments (e.g., emergency, surgery, radiology)
- Ensure the hospital follows healthcare laws and regulations
- Improve healthcare services and patient satisfaction
Education
Bachelor of Arts - Psychology , Communication, Heath and Nutrition
Indra Gandhi National Open University
New Delhi Master of Business Administration - Business Administration and Management
Wrexham Glyndŵr University
Wales Skills
- Patience under pressure
- Customer focus
- Complaint handling
- Telephone etiquette
- Complaint resolution
- First aid certificate
- Complaint filing procedures
- Time efficiency
- Communication proficiency
Timeline
Guest Service Assistant
Holiday Inn West London
2025.01 - Current
Meeting and Events Coordinator
Sofitel London Heathrow
2023.08 - 2024.12
Administrator
Memorial Hospital
2022.01 - 2023.04
Bachelor of Arts - Psychology , Communication, Heath and Nutrition
Indra Gandhi National Open University
Master of Business Administration - Business Administration and Management
Wrexham Glyndŵr University