Sachbir Bal
London
Overview
38
38
years of professional experience
17960
17960
years of post-secondary education
Work history
Event Crew (Build & Break): Heavy lifting, setting
Glastonbury Festival Green Fields Peacedome
Glastonbury, Somerset
2003.06 - 2025.06
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Displayed energy and enthusiasm in fast-paced environment.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Festival Cleaning & Waste
Professional Landlord
Self Employed
Richmond, Surrey
2003.09 - 2024.12
- Conducted regular property inspections to maintain quality standards.
- Kept accurate records of rental activities, aiding in efficient management.
- Managed property maintenance and repairs, ensuring tenant satisfaction.
- Regularly updated knowledge on current housing legislation, ensuring compliance at all times.
- Identified and planned new real estate projects and new building construction in partnership with developers.
- Estimated costs using working knowledge of current market trends.
- Carried out reference and credit checks on new clients.
- Advised customer on contract law and property law.
- Obtained and maintained accurate financial records.
- Conducted intensive property market research to stay abreast of trends and developments.
- Inspected rental properties before and after tenancies, appropriately handling bond payments.
- Collaborated with clients, solicitors and surveyors to progress property sales.
- Oversaw property maintenance, working with various tradesmen to complete repairs.
- Coordinated sales through communication with buyers, sellers and solicitors.
- Monitored property market trends to accurately anticipate and meet customer demand.
- Communicated terms and conditions to prospective buyers or tenants.
- Drafted leasing and sale agreements for tenant signing.
- Used proven sales and negotiation abilities to achieve optimal sale and rental prices.
- Managed multiple rental properties with outstanding planning and organisation.
- Managed customer relationships to achieve high satisfaction rate.
- Prepared detailed, accurate contracts for prospective tenants ahead of completion.
- Completed home entry and exit condition reports, maintaining safe, clean properties.
- Conducted full inventory checks and reported discrepancies for prompt resolution.
- Liaised with tenants on inspections, servicing and repairs to maintain property condition.
- Responded to emergency call-outs and implemented required repairs, maintaining tenant satisfaction and property safety.
- Built and maintained relationships with existing tenants, generating consistent referrals and ongoing business opportunities.
- Coordinated maintenance and repair work by scheduling tradesmen and updating tenants.
- Maintained thorough working knowledge of relevant legislation and laws for compliant property management.
- Negotiated prices with contractors for cost-effective maintenance provisions.
- Assessed potential tenants via thorough background checks, minimising risks of delinquency.
- Managed all aspects of property management including budgeting and finance.
- Liaised with solicitors for legal advice pertaining to landlord-tenant laws.
- Facilitated prompt resolution of repair requests, promoting tenant satisfaction.
- Negotiated lease agreements for optimal terms.
- Marketed properties effectively leading to quick rentals.
- Resolved disputes effectively whilst maintaining professionalism at all times.
- Upheld excellent rapport with tenants, fostering a positive living environment.
- Maintained open lines of communication with tenants resulting in strong relationships.
- Collaborated with contractors on refurbishment projects to enhance property value.
Team Leader - Tills & Grocery
Planet Organic (As Nature Intended)
Chiswick , UK
2001.01 - 2003.09
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Fostered a high-performing environment to drive productivity and quality.
- Encouraged open communication, fostering a positive work culture.
Customer service representative telesales
Foundever (Sitel)
Kingston , UK
1997.01 - 1997.09
- Reduced customer wait times by adhering to call target timeframes.
- Updated customers on special offers and promotions for increased revenue.
- Advised clients of products and services and sold additional offerings to increase sales numbers.
- Built positive customer rapport through friendly, professional communication.
- Built customer rapport by providing friendly, genuine service, increasing customer retention by [Number]%.
- Adhered strictly to policies and procedures for continued company compliance.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Collaborated with sales team to maximise product visibility and sales.
Bar staff member
Limelight Nightclub
Toronto, Cananda
1995.07 - 1995.12
Baristas Waitstaff
Just Deserts
Toronto , Canada
1995.07 - 1995.09
- Assisted in inventory control measures for effective stock management.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Maintained cleanliness of the café area whilst preparing orders.
- Completed repetitive food preparation tasks in line with restaurant standards.
- Reheated pre-prepared food following standard instructions.
- Input customer orders into ticketing system and noted special restrictions or choices.
- Ordered, received and correctly stored fast food ingredients.
- Served dishes and beverages in convenient packaging to maintain temperatures.
- Packaged takeaway food for easy transport by customers or delivery drivers.
- Packed and served high volume of orders in busy fast food setting.
- Conversed with customers about food and beverage desires, suggesting items best matching preferences.
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Totalled bills and accepted cash, card and mobile payments.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Created speciality drinks according to exact customer requests and preferences.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Fabricator Assembling store Fixtures
Cottage Corporation
Minneapolis, USA
1994.07 - 1994.09
Lounge Host first class
Sutcliffe Catering (BaxterStorey)
Heathrow , UK
1992.06 - 1992.09
- Encouraged customer loyalty by delivering unparalleled service throughout dining experiences.
- Collaborated with kitchen and serving staff for smooth service operations.
- Boosted first impression for customers by maintaining clean and orderly front-of-house area.
- Maintained clean and organised space to comply with hygiene and health regulations.
- Ensured guest satisfaction by providing excellent customer service.
- Greeted and directed visitors, creating positive and welcoming first impression.
- Followed hygiene and safety regulations to uphold high standards of health protection.
- Created a welcoming environment with friendly interactions and prompt service.
- Handled table reservations for smoother dining experiences.
- Maintained cleanliness of dining area, enhancing the overall ambiance.
- Collaborated with bar staff for efficient drink orders and delivery.
- Communicated effectively with kitchen staff, resulting in timely order deliveries.
Nightshift Trading Assistant
Sainsbury's
Chiswick , UK
1987.09 - 1990.09
Buisness Co Ordinator/ Trainee Graduate Sales Exec
Individual UK
High Wycombe , United Kingdom
1987.09 - 1988.01
Vounteer Gurdwara Sri Guru Singh Sabha
Hounalow Sikh Sabha
Hounslow, City of London
2001.01 - 2004.12
Education
Master of Science - Sustainable Environmental Development with Management studies
Kingston University
Kingston upon Thames 09/2009 - 2011.06
Bachelor of Arts - Sociology
University of Essex
Colchester, Essex 09/1992 - 1995.07
GCSEs - English
Kingston College
Kingston upon Thames 09/1986 - 1987.06
Novell Education Certificate - Netware 5 Administration (560)
Institute of network technology
New Delhi, India 09/1998 - 1999.02
Microsoft Certifield Systems Engineer - Internet Technology
Institute of Network Technology
New Delhi, London 09/1998 - 1999.02
City & Guilds 7790 Media Techniques - Journalism and Radio Public, Research Print/Radio & Production
CSV London Media
London, UK 09/2000 - 2001.08
Btec General Award In Business Studies - Business
South Thames College
Wandsworth, London 09/1985 - 1986.11
Btec National Award In Business Studies - Business Studies
Hounslow Borough College
Isleworth, UK 09/1988 - 1990.07
CSE's - English, Maths, History, Economics, Photography, Geography, Integrated Science, Art
Heathlands school
Hounslow, UK 09/1980 - 1985.07
Timeline
Professional Landlord
Self Employed
2003.09 - 2024.12
Event Crew (Build & Break): Heavy lifting, setting
Glastonbury Festival Green Fields Peacedome
2003.06 - 2025.06
Team Leader - Tills & Grocery
Planet Organic (As Nature Intended)
2001.01 - 2003.09
Vounteer Gurdwara Sri Guru Singh Sabha
Hounalow Sikh Sabha
2001.01 - 2004.12
Customer service representative telesales
Foundever (Sitel)
1997.01 - 1997.09
Bar staff member
Limelight Nightclub
1995.07 - 1995.12
Baristas Waitstaff
Just Deserts
1995.07 - 1995.09
Fabricator Assembling store Fixtures
Cottage Corporation
1994.07 - 1994.09
Lounge Host first class
Sutcliffe Catering (BaxterStorey)
1992.06 - 1992.09
Nightshift Trading Assistant
Sainsbury's
1987.09 - 1990.09
Buisness Co Ordinator/ Trainee Graduate Sales Exec
Individual UK
1987.09 - 1988.01
Master of Science - Sustainable Environmental Development with Management studies
Kingston University
09/2009 - 2011.06
Bachelor of Arts - Sociology
University of Essex
09/1992 - 1995.07
GCSEs - English
Kingston College
09/1986 - 1987.06
Novell Education Certificate - Netware 5 Administration (560)
Institute of network technology
09/1998 - 1999.02
Microsoft Certifield Systems Engineer - Internet Technology
Institute of Network Technology
09/1998 - 1999.02
City & Guilds 7790 Media Techniques - Journalism and Radio Public, Research Print/Radio & Production
CSV London Media
09/2000 - 2001.08
Btec General Award In Business Studies - Business
South Thames College
09/1985 - 1986.11
Btec National Award In Business Studies - Business Studies
Hounslow Borough College
09/1988 - 1990.07
CSE's - English, Maths, History, Economics, Photography, Geography, Integrated Science, Art
Heathlands school
09/1980 - 1985.07