Sacha Atkins
Solihull,West Midlands
Summary
Dedicated professional with extensive expertise in customer service and catering administration. Demonstrates strong leadership and team-building skills, ensuring seamless operations and exceptional service delivery. Proficient in dietary requirement adaptability and health and safety policy enforcement, maintaining a child-friendly approach while remaining calm under pressure. Skilled in problem-solving, supply ordering proficiency, and upselling to enhance customer satisfaction. Committed to fostering a safe and efficient work environment with a focus on continuous improvement.
Hardworking and enthusiastic, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Friendly and reliable, equipped with exceptional customer service skills and strong ability to work in fast-paced environments. Demonstrates proficiency in communication and teamwork, vital for ensuring seamless operations. Ready to contribute positively to the role. Compassionate individual with strong communication and problem-solving skills, well-suited for role as Carer Assistant. Demonstrates ability to build rapport and adapt in fast-paced environments. Ready to make meaningful impact by providing exceptional support and care.
Overview
11
11
years of professional experience
Work history
Deputy Catering Assistant
Arden Multi Academy Trust
Solihull, West Midlands
2023.03 - Current
- Supported head chef in meal planning and menu development to cater to various tastes and dietary needs.
- Assisted in training new staff members, fostering a supportive work environment.
- Set up dining areas for special events, improving the overall ambiance.
- Prepared high-quality meals for customer satisfaction.
- Collaborated with other team members for smooth catering operations during events.
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Adhered to portion control guidelines whilst serving meals, maintaining cost effectiveness.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
- Implemented safeguarding policies to ensure child safety.
Cleaner
Solihull School
Solihull, West Midlands
2025.10 - 2026.01
- Kept communal areas tidy and well-organised for optimal functionality.
- Replenished supplies in washrooms timely for uninterrupted usage by students and staff members alike.
- Managed waste properly to promote environmental sustainability.
- Achieved fresher atmosphere with diligent dusting of furniture, equipment, and fixtures.
- Maintained hygiene for a healthier student environment by disinfecting classrooms and washrooms.
- Followed safeguarding principles to maximise student health and wellbeing.
Domiciliary care assistant
Bluebird Care
Solihull, West Midlands
2022.08 - 2023.01
- Kept detailed records of care delivered during each visit, maintaining transparency for family members and other healthcare professionals.
- Implemented personalised care plans, delivering bespoke service tailored to individual needs.
- Utilised effective communication skills whilst working closely with vulnerable individuals.
- Worked flexibly to adapt to changing needs of diverse clientele.
- Delivered exceptional care to elderly clients by assisting them with personal hygiene tasks.
- Prepared nutritious meals for improved client health.
- Maintained clean living environments for optimal health standards.
- Upheld high levels of confidentiality in line with data protection regulations.
- Enhanced quality of life with engaging in meaningful conversations and activities.
- Ensured comfort for patients, demonstrating empathy and understanding.
- Assisted with mobility exercises, promoting independence for clients.
- Monitored progress of clients, reporting any changes in condition swiftly to healthcare team.
- Increased client satisfaction by providing companionship and emotional support.
- Demonstrated respect towards cultural diversity amongst clientele through sensitive approach.
- Managed medication schedules to ensure correct dosage at appropriate times.
- Assisted in daily personal care routines for improved patient wellbeing.
- Operated hoists to move clients in and out of bed.
- Cooked meals to meet diverse dietary requirements.
- Responded swiftly to emergency situations, safeguarding patient health and wellbeing.
- Handled sensitive information in a confidential manner, safeguarding company reputation.
- Implemented measures to mitigate potential risks, safeguarding project outcomes.
School catering assistant
Solihull Council
Solihull, West Midlands
2015.06 - 2022.03
- Managed stock levels in pantry, ensuring timely replenishment when required.
- Created enjoyable dining experience with friendly and considerate customer service.
- Followed recipes accurately whilst preparing meals to maintain consistency in taste.
- Maintained high hygiene standards with regular cleaning of all kitchen utensils.
- Worked under pressure during peak lunch hours to serve meals on time.
- Aided head cook in menu planning, incorporating seasonal produce for freshness.
- Observed strict adherence to food safety regulations at all times.
- Ensured cleanliness of kitchen area by regular sweeping and mopping.
- Prepared fresh fruit and vegetable snacks daily, promoting healthy eating amongst students.
- Facilitated smooth service during lunch hours by efficient meal plating and serving.
- Helped maintain a safe working environment by following health and safety guidelines strictly.
- Collaborated with team to plan and prepare a variety of balanced meals.
- Observed stringent allergen awareness practices, thus minimising risk of cross contamination.
- Prepared special dietary requirement meals to accommodate diverse student needs.
- Contributed ideas for new recipes or improvements on existing ones during staff meetings.
- Performed various kitchen duties such as washing dishes, chopping vegetables and setting up dining tables efficiently.
- Checked quality of ingredients before use, preventing potential foodborne illnesses.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
- Assisted in the preparation of nutritious meals for 100+ students daily.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Collected, washed and sanitised dishes and cooking utensils.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Washed, peeled and chopped vegetables to be used in dishes.
- Operated mixers, cutters and special equipment following health and safety protocols.
- Measured, weighed and mixed ingredients following recipe formulae and procedures.
- Checked food quality before serving safeguarding diner's experiences.
Education
GCSEs - English B
Alderbrook School
Solihull 09/1996 - 06/2001
GCSEs - Maths C
Aderbrook school
Solihull 09/1996 - 06/2001
GCSEs - Art A*
Alderbrook school
Solihull 09/1996 - 06/2001
GCSEs - Spanish C
Alderbrook school
Solihull 09/1996 - 06/2001
Science C
Alderbrook school
Solihull 09/1996 - 06/2001
NVQ Level 2 - Health and social care
Solihull council
Solihull 09/2015 - 01/2016
NVQ Level 2 - Food health and hygiene
Arden multi academy trust
Solihull 09/2023 - 01/2024
Skills
- Customer service knowledge
- Customer service understanding
- Dietary requirement adaptability
- Child-Friendly approach
- Catering administration
- Supply ordering proficiency
- Health and safety mindfulness
- Health and Safety policy enforcement
- Calm under pressure
- Problem-solving
- Team building
- Leadership
- Upselling
- Communication skills
- Patient under pressure
- Patient client interaction
Affiliations
- Food, family, gym.
Safeguarding children and vulnerable adults
Experience in the children’s education sector and working alongside and with vulnerable adults and families. Sympathetic and compassionate, can resonate with all ages and genders from many different backgrounds.
Timeline
Cleaner
Solihull School
2025.10 - 2026.01
Deputy Catering Assistant
Arden Multi Academy Trust
2023.03 - Current
Domiciliary care assistant
Bluebird Care
2022.08 - 2023.01
School catering assistant
Solihull Council
2015.06 - 2022.03
GCSEs - English B
Alderbrook School
09/1996 - 06/2001
GCSEs - Maths C
Aderbrook school
09/1996 - 06/2001
GCSEs - Art A*
Alderbrook school
09/1996 - 06/2001
GCSEs - Spanish C
Alderbrook school
09/1996 - 06/2001
Science C
Alderbrook school
09/1996 - 06/2001
NVQ Level 2 - Health and social care
Solihull council
09/2015 - 01/2016
NVQ Level 2 - Food health and hygiene
Arden multi academy trust
09/2023 - 01/2024