Sabina Acharya
worcester,WORCESTERSHIRE
Summary
A skilled professional with expertise in retail operations, customer relationship management software, and digital marketing. Demonstrates fluency in multiple languages and proficiency in email management tools, order processing, and service orientation. Adept at process improvement methodologies and persuasion tactics, with a strong focus on people management. Committed to driving success through strategic initiatives and continuous improvement.
Overview
1
1
year of professional experience
Work history
Assistant manager, customer service
Aannapurna Hotel
Kushma, Nepal, Gandaki Province
2023.01 - 2024.01
- Oversaw daily restaurant operations in a high-paced family-owned establishment, supporting both kitchen and front-of-house teams.
- Managed scheduling, inventory, and vendor coordination to ensure smooth service and consistent quality.
- Supervised staff, provided on-the-job training, and maintained high standards of hygiene and customer service.
- Collaborated with the owner to design seasonal menus and introduce cost-effective, appealing dishes.
- Assisted with budgeting, cash flow, and record-keeping, gaining hands-on experience in food service management.
Education
A-Levels - Management
Namuna Higher Secondary Boarding School
Nepal, Kushma 2021.01 - 2022.01
ba hons in culinary arts management - culinary arts
University College Birmingham
Birmingham 2025.02 -
Skills
- Fluency in multiple languages
- Customer relationship management software
- Process improvement methodologies
- Retail operations mastery
- Persuasion tactics
- Email management tools
- Order processing
- Digital marketing
- Service orientation
- People Management
Timeline
ba hons in culinary arts management - culinary arts
University College Birmingham
2025.02 -
Assistant manager, customer service
Aannapurna Hotel
2023.01 - 2024.01
A-Levels - Management
Namuna Higher Secondary Boarding School
2021.01 - 2022.01