Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
References
Timeline
Generic
Sabah Said

Sabah Said

London

Summary

First-Class Computer Science graduate passionate about applying technology, data, and logical reasoning to create real-world impact. Highly adaptable and driven, with experience thriving in fast-paced retail, healthcare, and customer-focused environments. Skilled at quickly learning new systems, collaborating effectively in teams, and using analytical thinking to improve processes and solve complex problems. Known for excellent communication skills and a unique ability to bridge technical insights with practical outcomes. Now seeking to apply these skills within the IT sector to contribute to innovative solutions and continuous improvement.

Overview

8
8
years of professional experience

Work history

Administrator

Interfax
London
01.2025 - Current
  • Ensured 99.9% uptime of the Interfax system, reducing downtime-related delays by 15%.
  • Streamlined fax workflows, cutting average processing time by 30% for faster communication.
  • Configured and maintained system settings to ensure smooth, error-free operation.
  • Provided staff training and support, improving user adoption and confidence in the system.


Customer Service Team Member

Joe & The Juice
London
04.2024 - 12.2024
  • Delivered excellent customer service in a fast-paced café environment
  • Demonstrated advanced barista skills, ensuring consistent coffee quality and presentation
  • Managed orders, payments, and workspace cleanliness efficiently
  • Collaborated with the team to meet sales targets and enhance store performance
  • Resolved customer inquiries and complaints promptly and professionally
  • Maintained stock levels and assisted with inventory management

Luxury Sales Associate

360 Talent London
London
10.2023 - 03.2024
  • Experience in working with designer clothes, accessories such as sunglasses and bags, as well as makeup and skincare.
  • Demonstrated adaptability and versatility by seamlessly transitioning between various luxury retail environments, including renowned establishments such as Harrods, showcasing the ability to excel in diverse settings and consistently deliver exceptional service.
  • Achieved and consistently exceeded sales targets by leveraging a deep understanding of luxury brands, market trends, and client preferences to make tailored product recommendations.
  • Cultivated and maintained relationships with discerning clients, delivering an elevated shopping experience through in-depth product knowledge and exceptional customer service.

Dispensary Assistant

LloydsDirect
London
09.2021 - 09.2023
  • Dispense customers prescriptions efficiently
  • Can use Titan efficiently
  • Excellent understanding of NHS prescription system

Sales Assistant

Topshop
London
02.2018 - 09.2021
  • Provided exceptional customer service and assisted with merchandise selection
  • Operated cash register accurately and maintained a clean sales floor
  • Contributed to visual merchandising and showcased new arrivals
  • Stayed informed about products and trends to better serve customers
  • Handled customer inquiries, resolved complaints, and worked collaboratively
  • Adhered to company policies, including loss prevention measures

Education

Bachelor Degree - Computer Science

Kingston University
09.2022 - 07/2025

Skills

  • Attention to detail
  • UX/UI
  • Figma
  • Microsoft
  • Python
  • Problem Solving
  • Teamwork
  • Organisation
  • Data Interpretation
  • Communication
  • Adaptability

Websites

Accomplishments

Professional Achievements:

  • At Interfax, I received the 'Top Award for Onboarding Support', which has been one of my biggest achievements in this company.
  • Increased efficiency by 25% by streamlining filing, scheduling, and communication systems, saving the team several hours per week.
  • Resolved 95% of staff queries within 24 hours, improving internal support and boosting team satisfaction.

Educational Achievements:

  • As part of Final Year Project- in Computer Science, I built a skincare management platform.
  • EGFR Calculator- Collaborated on a group project to create a clinical calculator for eGFR.
  • Grade Calculator- Collaborated in developing a group project to calculate predicted student grades accurately.

References

References available upon request.

Timeline

Administrator

Interfax
01.2025 - Current

Customer Service Team Member

Joe & The Juice
04.2024 - 12.2024

Luxury Sales Associate

360 Talent London
10.2023 - 03.2024

Bachelor Degree - Computer Science

Kingston University
09.2022 - 07/2025

Dispensary Assistant

LloydsDirect
09.2021 - 09.2023

Sales Assistant

Topshop
02.2018 - 09.2021

Similar Profiles

Create profile
Sabah Said