Saad Merchant
Team Member
Slough
Summary
I am a self-assured, detail-oriented individual with a passion for delivering high-quality results in professional environments. My background in customer service and operations has equipped me with excellent organizational, communication, and problem-solving skills.
Overview
2021
2021
years of professional experience
2
2
Languages
Work History
Retail Sales Associate
Khaadi
3 2023 - 8 2023
- Welcomed customers and provided responsive assistance to improve store experiences
- Maintained display and organization of department based on visual merchandising guidelines
- Updated product labeling and pricing to reflect discounts and offers
- Hung, tagged, and steamed new stock to maintain visual and security standards
Customer Service Assistant
Dolmen Mall Karachi
01.2020 - 08.2020
- Delivered excellent customer service to a diverse clientele, ensuring high satisfaction levels
- Supported the operations of various retail outlets within the mall
- Handled inquiries and directed customers to appropriate services
- Obtained feedback from customers to improve service experiences
Team Member
Butlers Chocolate Café
07.2019 - 12.2019
- Ensured efficient operations during peak hours by collaborating with colleagues
- Delivered accurate and timely orders while maintaining cleanliness standards
- Assisted in inventory management and daily operations
Sales Associate
Khaadi
01.2019 - 06.2019
- Contributed to achieving monthly sales targets through effective communication and upselling
- Managed stock organization and ensured a visually appealing store layout
- Provided a welcoming shopping experience to customers
Education
Bachelor of Science - Management with Marketing
Royal Holloway, University of London
09.2021 - 6 2025
International Foundation Programme - Fast Track
Middlesex University
01.2021 - 7 2021
O Levels (GCSE) - Accounting, Business Studies, Economics, Mathematics, English Language
The City School, Darakhshan Campus
08.2019 - 11 2020
Skills
Customer Service
Time Management
Teamwork
Problem Solving
Attention to Detail
Product Knowledge
Cleaning Techniques
Customer Relations
Timeline
Bachelor of Science - Management with Marketing
Royal Holloway, University of London
09.2021 - 6 2025
International Foundation Programme - Fast Track
Middlesex University
01.2021 - 7 2021
Customer Service Assistant
Dolmen Mall Karachi
01.2020 - 08.2020
O Levels (GCSE) - Accounting, Business Studies, Economics, Mathematics, English Language
The City School, Darakhshan Campus
08.2019 - 11 2020
Team Member
Butlers Chocolate Café
07.2019 - 12.2019
Sales Associate
Khaadi
01.2019 - 06.2019
Retail Sales Associate
Khaadi
3 2023 - 8 2023
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