Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saad Merchant

Team Member
Slough

Summary

I am a self-assured, detail-oriented individual with a passion for delivering high-quality results in professional environments. My background in customer service and operations has equipped me with excellent organizational, communication, and problem-solving skills.

Overview

2021
2021
years of professional experience
2
2
Languages

Work History

Retail Sales Associate

Khaadi
3 2023 - 8 2023
  • Welcomed customers and provided responsive assistance to improve store experiences
  • Maintained display and organization of department based on visual merchandising guidelines
  • Updated product labeling and pricing to reflect discounts and offers
  • Hung, tagged, and steamed new stock to maintain visual and security standards

Customer Service Assistant

Dolmen Mall Karachi
2020.01 - 2020.08
  • Delivered excellent customer service to a diverse clientele, ensuring high satisfaction levels
  • Supported the operations of various retail outlets within the mall
  • Handled inquiries and directed customers to appropriate services
  • Obtained feedback from customers to improve service experiences

Team Member

Butlers Chocolate Café
2019.07 - 2019.12
  • Ensured efficient operations during peak hours by collaborating with colleagues
  • Delivered accurate and timely orders while maintaining cleanliness standards
  • Assisted in inventory management and daily operations

Sales Associate

Khaadi
2019.01 - 2019.06
  • Contributed to achieving monthly sales targets through effective communication and upselling
  • Managed stock organization and ensured a visually appealing store layout
  • Provided a welcoming shopping experience to customers

Education

Bachelor of Science - Management with Marketing

Royal Holloway, University of London
2021.09 - 6 2025

International Foundation Programme - Fast Track

Middlesex University
2021.01 - 7 2021

O Levels (GCSE) - Accounting, Business Studies, Economics, Mathematics, English Language

The City School, Darakhshan Campus
2019.08 - 11 2020

Skills

Customer Service

Time Management

Teamwork

Problem Solving

Attention to Detail

Product Knowledge

Cleaning Techniques

Customer Relations

Timeline

Bachelor of Science - Management with Marketing

Royal Holloway, University of London
2021.09 - 6 2025

International Foundation Programme - Fast Track

Middlesex University
2021.01 - 7 2021

Customer Service Assistant

Dolmen Mall Karachi
2020.01 - 2020.08

O Levels (GCSE) - Accounting, Business Studies, Economics, Mathematics, English Language

The City School, Darakhshan Campus
2019.08 - 11 2020

Team Member

Butlers Chocolate Café
2019.07 - 2019.12

Sales Associate

Khaadi
2019.01 - 2019.06

Retail Sales Associate

Khaadi
3 2023 - 8 2023
Saad MerchantTeam Member