Ryosuke Matsunaga
London,UK
Summary
Worked as a Client Advisor, Barista, and Sales Associate, handling a wide range of responsibilities including customer service, product recommendations, cashier operations, and inventory management.
Focused on providing personalized service to each customer, contributing to increased customer retention and sales.
Overview
3
3
years of professional experience
Work history
Client advisor
AcneStudios
Tokyo, Japan
05.2024 - 04.2025
- Efficiently handled customer grievances, improving complaint resolution time.
- Provided English-language support for international customers.
- Built strong relationships with customers and encouraged product purchases.
- Conducted regular follow-ups to ensure customer satisfaction.
- Stayed updated on fashion trends and applied them to customer styling.
- Although working part-time, consistently achieved 120% of the monthly sales target.
Barista
Starbucks Coffee
Tokyo, Japan
03.2022 - 03.2024
- aintained an efficient bar area by keeping it clean and well-stocked.
- Built strong relationships with regular customers, encouraging loyalty.
- Delivered high-quality service to ensure customer satisfaction.
- Aimed for speed and quality in every order.
- Developed good relationships with coworkers and contributed to a positive team atmosphere.
Seller
Uniqlo
Tokyo, Japan
10.2022 - 01.2024
- Attended team meetings to improve floor strategies.
- Monitored inventory levels to prevent shortages.
- Provided excellent service during busy holiday seasons.
- Managed end-of-day cash handling and ensured financial accuracy.
Education
3rd Year University - French
University of Gakushuin
Tokyo 04/2022 -
Skills
Currently working in London while studying English
Strong desire to improve communication with local people
Gained diverse experience through various part-time jobs
Hoping to use this experience to contribute to a workplace in London
Websites
Timeline
Client advisor
AcneStudios
05.2024 - 04.2025
Seller
Uniqlo
10.2022 - 01.2024
Barista
Starbucks Coffee
03.2022 - 03.2024
3rd Year University - French
University of Gakushuin
04/2022 -
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