Ryan Waller
Thornaby,Stockton-on-Tees
Summary
Dedicated professional with a strong emphasis on punctuality and work ethic, excelling in floor layout designing and organisational cleanliness. Demonstrates exceptional multi-tasking capability and problem-solving skills, ensuring effective customer communication and seamless team collaboration. Committed to leveraging these competencies to enhance operational efficiency and contribute to a dynamic work environment.
Overview
4
4
years of professional experience
Work history
Floor manager
McDonald's
Stockton-on-Tees, Portrack
06.2025 - Current
- Supervised daily operations to ensure adherence to company policies and procedures.
- Trained and mentored new team members on customer service standards and food safety protocols.
- Coordinated staff schedules to optimise productivity and meet peak service demands.
- Implemented inventory control measures to maintain stock levels and minimise waste.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Handled cash transactions efficiently reducing wait times at checkouts.
- Maintained high standards of cleanliness across the shop floor ensuring a pleasant shopping environment for customers.
Crew Trainer
McDonald's
Portrack, Portrack
08.2021 - 09.2025
- Achieved promotion to crew trainer after demonstrating exceptional performance as a team member.
- Trained on all stations, encompassing front, middle, and back of house operations.
- Ensured adherence to food safety standards across all food handling processes.
- Executed food preparation tasks efficiently to meet demand.
- Restocked supplies systematically to maintain operational flow.
- Resolved customer complaints promptly to enhance service quality.
Education
Computing Level one - Middlesbrough College
Middlesbrough College
Middlesbrough 09.2018 - 03.2019
Skills
- Punctuality
- Floor layout designing
- Multi-Tasking capability
- Work ethic
- Customer communication
- Team collaboration
- Problem solving
- Organizational cleanliness
Affiliations
- formula 1
- Snooker/Pool
- Building Lego
Personal Information
- Age: 23
- Gender: male
Timeline
Floor manager
McDonald's
06.2025 - Current
Crew Trainer
McDonald's
08.2021 - 09.2025
Computing Level one - Middlesbrough College
Middlesbrough College
09.2018 - 03.2019
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