Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Ryan Urquhart

Kirkwall,orkeny

Summary

Reliable and motivated individual with strong organisational skills and keen sense of direction. Adept at navigating efficiently and providing excellent customer service. Ready to ensure safe and timely deliveries in this role, have previous experience of working in shops stoking shelves and dealing with customers. Also have forklift ticket and clean drivers licence.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Moving van driver

Mcadie & Reeve
Kirkwall, Orkney Islands
08.2024 - Current
  • Improved customer satisfaction by maintaining a clean, organised vehicle at all times.
  • Performed manual lifting tasks safely and efficiently when required, avoiding potential injuries or damages.
  • Responded swiftly in emergency situations, ensuring minimal disruption in services.
  • Facilitated smooth relocation processes, leading to positive client reviews.
  • Adapted quickly to changing schedules or routes, preventing delays in service delivery.
  • Followed pre-planned routes for efficient delivery of goods.
  • Enhanced road safety with strict adherence to traffic rules and regulations.
  • Assisted in packing and loading of goods, reducing the chances of damage during transport.
  • Performed regular vehicle checks, ensuring optimal performance on the road.
  • Used GPS systems efficiently to navigate unfamiliar locations effectively.
  • Handled fragile items carefully for zero damage during movement.
  • Demonstrated professional communication skills to improve client relationships.
  • Transported goods, liquids, or materials in line with delivery requirements.
  • Updated customers of service delays for optimised clarity on delivery times.

site assistant

cooke aquaculture scotland
lyness Hoy, Orkney Islands
08.2021 - 07.2023
  • Maintained aquaculture cage and net equipment in good condition for maximum yield.
  • Participated in training programmes to stay updated with latest aquaculture techniques.
  • Handled installation of aquaculture equipment leading to efficient operations.
  • Ensured safe environment through proper handling of chemicals used in aquaculture.
  • Contracted fishing skippers, vessel owners and aquaculture farms to expand existing facilities.
  • Undertook training courses, improved knowledge about aquaculture practices.

delivery/shop assistant

J.M.F Groats
longhope hoy , Orkney Islands
09.2016 - 04.2017
  • Reduced mistakes on deliveries by accurately reading and interpreting delivery documents.
  • Reported any mechanical issues immediately to management contributing towards longer lifespan of vehicles.
  • Checked vehicle condition regularly, ensuring safety and reliability on the road.
  • Maintained cleanliness of vehicle, creating a professional image for company representation.
  • Handled complaints professionally, resolving issues swiftly without escalating them.
  • Loaded and unloaded goods carefully, preventing any potential damages or losses.
  • Improved efficiency by sorting and loading goods in a timely manner.
  • Verified delivery addresses before departure to avoid unnecessary delay or confusion.
  • Made sure all necessary paperwork was completed after each delivery ensuring no lapse in record keeping.
  • Prepared vehicles for daily activities to ensure smooth operation during the day.
  • Assisted customers upon arrival with unloading process, enhancing service quality.
  • Managed schedule efficiently whilst juggling multiple deliveries at a time.
  • Utilised GPS systems effectively to navigate unfamiliar routes and reach destinations promptly.

Education

highschool

Stromness academy
Stromness, Orkney Islands
08.2014 - 06.2016

Skills

  • Patient attitude
  • Logistics understanding
  • Knowledge of moving equipment
  • Maintaining cleanliness of vehicle
  • GPS system handling
  • Strong customer service
  • Forklift operation
  • Manual handling training
  • Pallet jack operation
  • provisional HGV class 1 licence

Affiliations

  • rugby
  • airsoft
  • fishing
  • pool/snooker

References

References available upon request.

Timeline

Moving van driver

Mcadie & Reeve
08.2024 - Current

site assistant

cooke aquaculture scotland
08.2021 - 07.2023

delivery/shop assistant

J.M.F Groats
09.2016 - 04.2017

highschool

Stromness academy
08.2014 - 06.2016

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Ryan Urquhart