Ryan Thundow
Faversham,England
Summary
Dynamic and detail-oriented professional with a strong foundation in critical-thinking and proactive initiative. Demonstrates expertise in risk assessment and insurance product knowledge, ensuring customer service excellence. Possesses exceptional computer literacy and a positive attitude, contributing to effective problem-solving and client satisfaction. Committed to leveraging skills for continued growth in the insurance industry.
Overview
5
5
years of professional experience
Work History
Sales executive
NFU Mutual
Ashford, Kent
05.2022 - Current
- Liaised effectively with underwriters to negotiate competitive policy terms for clients.
- Achieved customer satisfaction with clear and precise insurance advice.
- Aided in policy renewals promptly, avoiding coverage lapses for clients.
- Handled a high volume of customer queries daily, providing timely resolutions and maintaining customer satisfaction.
- Answered policy and premium questions to increase customer satisfaction.
- Updated records and policies with new terms and updated values.
Shop assistant
Gridlock
Faversham, Kent
09.2019 - 02.2022
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Assisted in inventory counts, maintaining accurate records.
- Conducted price checks at request of customers for clear communication on cost.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Updated window displays regularly for fresh store appeal.
Education
Diploma of Higher Education - Sport And Fitness
Canterbuy Collage
Canterbury, Kent 09/2021 - 07/2022
Diploma of Higher Education - Public Services
Canterbury Collage
Canterbury 09/2020 - 07/2021
Skills
- Critical-thinking
- Proactive initiative
- Risk Assessment
- Underwriting knowledge
- Insurance product knowledge
- Customer service excellence
- Computer literacy
- Positive attitude
Accomplishments
Bornze DofE award
Air Cadet cadet of the year
Timeline
Sales executive
NFU Mutual
05.2022 - Current
Shop assistant
Gridlock
09.2019 - 02.2022
Diploma of Higher Education - Sport And Fitness
Canterbuy Collage
09/2021 - 07/2022
Diploma of Higher Education - Public Services
Canterbury Collage
09/2020 - 07/2021
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